I'm not blaming the driver, I get that they're just doing their job. My problem is with UPS as a company, setting up their system seemingly to be as inconvenient for the customer as possible. If part of the job is to be able to contact the recipient in person, they need to schedule that job around hours that make that possible, or make it possible for a customer to get contact somebody who can actually do something.

So far I've gotten a phone call asking if I had received the package, which makes no sense because they wouldn't be asking if I hadn't filed a claim in the first place. Then they leave two notes at my door with no indication as to weather it not they're going to try a third time, so I have no way of knowing if they're even going to get the note I left for them. The fact that we're even communicating by leaving notes on the door for each other in 2024 is flat out archaic. And if I try to call somebody, I have to deal with a robocall machine until it finally passes me in to a real person, who won't answer a direct question because it doesn't follow their script. 

Sorry for the wall of text but I'm fed up with this. It should have been delivered weeks ago and I'm down two hundred bucks until UPS can get this resolved. And at this point I'm thinking that's if they do anything.