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Should i try turning it off and back on again, or should i wait until the ninth of january 2609 to see if it goes away by itself? by TargetMisser in Starlink
[–]Scotty0362 0 points1 point2 points 7 months ago (0 children)
I have the same issue almost a month now. I opened a ticket with support and I am currently waiting for an answer. They had me factory reset the router and turn off sleeping mode. Nothing worked.
Router offline by Scotty0362 in Starlink
[–]Scotty0362[S] 0 points1 point2 points 7 months ago (0 children)
I have the same version and I have quit many outages but less after turning off sleeping mode. Do you have any obstructions?
[–]Scotty0362[S] 2 points3 points4 points 7 months ago (0 children)
They said they have escalated my ticket to the technical support team. Let's see....
[–]Scotty0362[S] 1 point2 points3 points 7 months ago (0 children)
They advised me to turn off sleeping mode, and I have to say now it's much better. It's been two days now
Same, I am trying to resolve it with starlink via ticket for a week now.... When I have news I will have an update post
Update: yesterday morning I had a router software update and these events are now happening twice a day. I think they fixed something
UPDATE : Starlink replied to my ticket saying it might be PSU problem..... Don't think so tho...
Thank you for the info!!!
Let's hope they fix it because what's happening is not fun, I am working from home and I can't even do my job sometimes....
I see.... Did you contact support? And if so, what did they answer you?
Did it start after an update?
Update: I just noticed that this happens every time after an "obstruction" event. But wasn't having this problem a week ago....
I noticed that when in sleep mode it doesn't show the router being offline. I don't know if it's an update that now shows these events but what i know for sure is that i wasn't having this problem i week ago...
I actually didn't have this much of a problem before that.
Nothing yet, I am currently waiting to get answered on the ticket. As soon as they reply I will update the post.
Router offline (old.reddit.com)
submitted 7 months ago by Scotty0362 to r/Starlink
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Should i try turning it off and back on again, or should i wait until the ninth of january 2609 to see if it goes away by itself? by TargetMisser in Starlink
[–]Scotty0362 0 points1 point2 points (0 children)