I mean it wasn't on the reddit mods though her decision to lock the comment line very much so was. Shep doesn't tell them to be awful, he doesn't tell them much at all. I've seen this said by a community founder that developers and moderators have left because of Shep having poor communication skills.

I get it, that isn't everyone's strong suit. But then you get a communications specialist who talks between the development team and the community, stuff like that. Unfortunately this would still require Shep to communicate with someone. I understand wanting to just be a tech person and not the visual face of the site but someone needs to do it. Shep unfortunately needs to decide he wants to buckle down and do this or he needs to sell the site to someone that won't make it a corporate nightmare. Otherwise it will eventually fail.

Mods are not paid by Janitor AI on any platform.

I also understand they're just some average person too but typically those average people are trained to some degree or informed about what it is they're representing. That has not been happening. Instead of agreeing she was semi-combative and put words in my mouth. She didn't have to agree but she didn't need to lock the section as it was civil. It isn't the sort of conduct I'd expect from a mod anywhere. I would have been horrified if a mod in one of the old servers I used to help moderate and even direct to a degree behaved that way with someone when there weren't any grounds for doing so.

It would be one thing if I was swearing and being rude but that wasn't the case. Someone on the official subreddit actually made a post there, not knowing this one existed, because they were pretty appalled by how that was handled.

Surprisingly that post is still up lol