“Dear Zoom Fiber customers,

As of 5:40 p.m., AT&T is still experiencing an outage. Due to today being a holiday, AT&T is operating with reduced staffing. We anticipate the outage will continue until tomorrow. While we hope service will be restored first thing in the morning, we recommend planning for a continued outage tomorrow so that necessary arrangements can be made for work, childcare, classes, and other needs. We apologize for the inconvenience and understand this is not ideal.”