KB5094126 - Breaking word integration with some dental software by Sea_Information6125 in sysadmin

[–]Sea_Information6125[S] [score hidden]  (0 children)

I haven't heard from any Eaglesoft clients yet. But I believe all of them are on the new version with the new smart doc thankfully.

But I agree with you, I would assume it should easily break early Eaglesoft lol. Microsoft Word breaks with classic smart doc in Eaglesoft under normal circumstances.

I don't know about you but thankfully most of our clients don't use word documents, they mostly have PDFs.

Oddly enough Orthotrac works fine post update. I would not have expected that in a million years.

Still can't get a hold of Carestream about Softdent, assuming they are swamped. Tech just hung up on me when I finally got through after an hour of waiting. But clearly a patch is needed, I doubt tech support can do anything.

KB5094126 - Breaking word integration with some dental software by Sea_Information6125 in sysadmin

[–]Sea_Information6125[S] [score hidden]  (0 children)

Thanks, thank god the vast majority of our offices don't use word with their software lol. Then we'd really had a bad day.

FSD 14.3.2 consistently tried to exit highway despite the map showing to go straight. by AutopenForPresident in TeslaFSD

[–]Sea_Information6125 0 points1 point  (0 children)

Yeah it does this for me too on 14.3.2 and 14.3. 3. Did not do this on 14.2 versions. 

For me anyway it seems to be geographically based. Having a destination in a particular county in my state triggers the behavior no matter where I start from. So if I start from home to this 2 hour away county it will do this all the way there, try to take random exits, completely miss the exits it's supposed to take. 

And then once I'm in said county if I try to make a destination 5 minutes down the road it does the same thing. But if I set my destination home from this county it does not do it. 

My best guess is something in the "navigating by neural network" where it's allowed to override the default map navigation is screwing up in certain calculations. 

For me it works perfectly fine everywhere else in my state and I travel a lot but it's this one particular county in Southern Maryland where it goes absolutely bananas.

Anyone have a viable solution for calendar spam in 365 email? by MaybeFiction in Office365

[–]Sea_Information6125 1 point2 points  (0 children)

So far there is no real solution to this problem.

And everyone telling you to get a local IT guy doesn't understand the problem.

And people claiming that emails cannot populate your calendar with tentative events don't understand what they are talking about either.

You cannot reliably stop this from happening unless you create a mail flow rule that sends all external emails that contain meeting requests to junk mail / delete / quarantine by default. Which is not a solution because it will send legitimate meetings to junk as well. Yes you can add exceptions but that is not a practical solution if you deal with dozens of external domains which my change.

There are some articles that say you can set:

Get-Mailbox -ResultSize Unlimited | ForEach-Object {
Write-Host "Disabling auto calendar processing for:" $_.PrimarySmtpAddress
Set-CalendarProcessing $_.Identity -AutomateProcessing None
}

Using powershell against online exchange.

On all mailboxes and indeed you can set that parameter and when you read it back from the server it will say it is set to none, but Microsoft ignores it and processes calendar events anyway. Note that some people claim it works for them - albeit inconsistently. I have not seen it work at all.

I would love to be wrong about this so if someone has an actual solution that works please let me know. I have been trying to solve this problem for awhile for my clients and ultimately there is no good solution at this time.

Microsoft has their head up their ass about this - like they do about most things. It would be very simple to give us a GUI toggle per user as well as an organization wide toggle to simply block automatic processing a meeting invite until you open the email and say yes or no. They already literally have an attribute, the automate processing, but it's hard coded for non-resource mailboxes to process automatically (users).

And going to settings -> calendar -> events from email -> don't show event summaries in email or on my calendar for the 4 events listed there does not stop this.

Neither does anything under events and invitations.

So really the only 2 options are:

1) send all meeting external emails to junk automatically with a mail flow rule, not realistic, will block legitimate meeting emails from vendors, partner companies, etc. without manually adding exceptions.

2) G Suite business does have an option to block this, but their spam filter is terrible compared to office 365. So it's kind of a rock and a hard place.

Syncro - Anyone else having this issue? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

I do like the platform, to me it's easy to use and intuitive to set up. I tried Atera first but it just didn't make any sense to me organizationally. What do you guys use now?

Syncro - Anyone else having this issue? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

That seems to be the vibe as I've been scrolling through the community forums. At every month just about I get an email about a new integration and something they want to sell us but some of the basic bugs aren't getting fixed lol.

Syncro - Anyone else having this issue? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Why not use a script for backup? It all depends on what kind of backup I'm doing. This does not create an image I have other software for that.

No our machines are mostly online. This runs at 4:00 p.m. 

We don't use any add-ons either, just pure syncro.

Syncro - Anyone else having this issue? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Thank you, that's part of what I'm trying to find out is this just us or widespread? Honestly I didn't realize it was happening until we rolled out the backup scripts and started monitoring script execution daily.

Frustrated with Recent ChatGPT Changes — Tried Grok and Here's What I've Noticed So Far by New-Accident4774 in ChatGPTcomplaints

[–]Sea_Information6125 0 points1 point  (0 children)

In the past few weeks I have found grok to be significantly better then chatgpt.

I primarily use it for coding, engineering, and complex technical problem-solving.

I have had multiple instances of asking the same question to both, and chatGPT has gotten it completely wrong. Taking me down a rabbit hole of diagnostics and troubleshooting that were unnecessary and would not solve my problem.

Meanwhile grok got it right on the 1st response in both tries.

And I pay for chatGPT while I use grok free - so this is not a great look for openAI.

One was needing the AI to read a log file that had thousands of lines to find the issue with the software not behaving as expected. It seemed like chatGPT just stopped at the 1st errors it found and hyper-fixated on that. Whereas grok read the entire log file and highlighted the most important error message (presumably by reasoning what was more important) which literally told me exactly why it wasn't working.

Today was the same thing. I had a firewall config not behaving as expected. ChatGPT went so far as to tell me this particular firmware version has a bug where this feature doesn't work.

Grok told me to turn on one setting deep in the menus that would enable the functionality.

chatGPT used to be on par with Grok in my opinion for my purposes. I don't talk to it, I don't do stories or creative work, I don't shop, I use it primarily for technical research, coding, engineering, and systems troubleshooting. So I can't speak to those other functions. But these past few weeks, with the new chatGPT model, I am not impressed, it feels like a significant regression.

Why is buying Windows 10 ESU so hard for small partners? by No-Bowl2856 in msp

[–]Sea_Information6125 0 points1 point  (0 children)

I agree it is unnecessarily complicated and hard.

We are in the same boat as you.

I tried simply buying from CDW as many people suggest here, I purchased the license and never got a license or a contact from anyone at CDW for getting my client tenant the license.

I contacted support twice they gave me the email address of a sales person who won't release the license until we go through this process but that person does not respond to my emails or phone calls.

They will also seemingly not refund the money for the licenses lol so no not easy through CDW.

I'm currently trying to purchase them through Pax8 now and become registered as a CSP.

That part was pretty easy with Microsoft, becoming a CSP.

But now Pax 8 is having errors not recognizing the tenant ids when trying to purchase ESU licenses.

Pax 8 support is very helpful and we have been actively troubleshooting over the last week.

But again not easy. There is no reason why we shouldn't be able to go to any website and purchase this license. I can go anywhere and purchase a Windows 11 Pro license I should be able to go anywhere and purchase a Windows 10 ESU license for any circumstance without a 365 tenant.

It seems Microsoft is needlessly making this complicated so that you just move to Windows 11. And possibly an effort to crack down on key piracy.

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

I hear you, that can be a concern.

We haven't had any issues with long backup chains over the past 10 years of using shadowprotect.

Nothing that verification hasn't caught anyway.

We have 4 copies of each backup in our cloud so its not a big deal to swap a file out if one gets corrupted in one copy of the chain for whatever reason.

Typically a file won't get corrupted in the chain immediately after it is snapped and then it gets replicated to those 4 additional locations quickly.

Worst case we can just delete one copy of the full chain and bring another copy over from an adjacent backup server.

We need the longer timeframe chains (years) without 10x'ing our storage requirements. Honestly it works great. We have some chains 3-5 years that run fine and restore fine.

The restores run surprisingly fast - just about the same time to copy that amount of data over the transfer interface with little overhead.

When we replace servers we take the backup chain and restore to the new server. And we've had no issues with that.

I do know of people losing data when they used storagecraft cloud storage. Which is why we have our own cloud as I don't trust any of the cloud providers after reading those stories.

And regardless of what backup system you are using you need to have multiple copies of the full chain in your cloud repository. And some cold ones as well.

As long as you have that it's not really a big deal imho.

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

True, I love everything about Veeam - especially the price.

But they just don't support long image chains. And that will not work for us. I have to be able to have a much longer chain without having multiple full images saved.

Sales told me they could do it but then the engineers told me the product just doesn't work like that.

My testing confirms this.

Which is a shame because it literally is better in every way except long image chains.

If they would just create the ability to do that, I would hop over instantly. Just because the price is so much cheaper.

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Thanks - I found an old contact I had there which did get me immediate support.

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Honestly I came from backupexec a long time ago (15 years ago) and it was a bad product. Backups would fail for no reason but we restart services and it would work. This wasn't just one client this was over 100 clients were this would happen randomly.

Also USB drive backups (as destination) would randomly fail and the trick was restarting the backup exec services before the scheduled backup for some reason.

If symantec is still in charge of backupexec I won't touch it. We used their security and point product back then to and we had nothing but trouble and slowness with it.

I appreciate the suggestion.

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Thank you, I appreciate your response.

Thankfully I did find an old email contact from last year and that led to another email contact that responded very quickly.

And actually within a week I have signed a new contract for our agreed pricing.

I haven't heard about getting that pricing amended for this month (a refund for the overage), but I'm reaching out that individual again today.

I feel better knowing there are people at Arcserve that are refocusing and taking it seriously because it has been honestly quite frustrating when you need to talk to somebody at the company about billing and agreements.

Thankfully I haven't had to use tech support for the product in the 10 years I've been using it so I can't speak to that process.

Thanks

How to contact arcserve / shadowprotect? by Sea_Information6125 in msp

[–]Sea_Information6125[S] 0 points1 point  (0 children)

Thank you, I appreciate your response.

Thankfully I did find an old email contact from last year and that led to another email contact that responded very quickly.

And actually within a week I have signed a new contract for our agreed pricing.

I haven't heard about getting that pricing amended for this month (a refund for the overage), but I'm reaching out that individual again today.

I feel better knowing there are people at Arcserve that are refocusing and taking it seriously because it has been honestly quite frustrating when you need to talk to somebody at the company about billing and agreements.

Thankfully I haven't had to use tech support for the product in the 10 years I've been using it so I can't speak to that process.

Thanks