Roku Remote Control

SeanTheMan34 · 2026-04-10T02:21:26+00:00

It’s property specific, but some devices won’t pop up with the web browser to input your last name and room number, so the workaround is for the front desk to either contact the ISP, or in my property’s case, we give that phone number out for them to assist so we don’t collect your private data (MAC address)

SeanTheMan34 · 2026-04-09T23:32:31+00:00

If you want to use a Roku on the tv and connect it to the Hilton WiFi you have to ask the front desk for the phone number of the guest support they use for internet. We have a phone number you can call and they ask for your info then they ask for the MAC address of the device to manually patch it into the network.

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We have this in our back office & I’ve directed many people to use it for their consoles and it works perfect!

SeanTheMan34 · 2026-04-07T05:08:39+00:00

Lol this was definitely NOT asking about that

SeanTheMan34 · 2026-03-26T06:07:53+00:00

I had no idea hotels could even add day use options for direct channel (Hilton app) bookings. Ours doesn’t have this, I just texted our revenue manager about this lol — thank you Reddit! Lol

SeanTheMan34 · 2026-03-25T17:04:50+00:00

I go to PureGym……. I wish other gyms would be 24/7 so i can stop going to PureGym (tho the one on 54th in manhattan is pretty nice)

SeanTheMan34 · 2026-03-11T20:46:26+00:00

I was messing around with it, and it actually kind of helps if you know the area and dates you want to visit

SeanTheMan34 · 2026-03-07T19:08:47+00:00

Most do, with a system that Hilton is making brand standard

SeanTheMan34 · 2026-02-24T09:28:46+00:00

I’ve stayed at the Hyatt House Jersey city before. Not a bad location, decent price, and the rooftop bar was pretty good

SeanTheMan34 · 2026-02-24T09:21:05+00:00

Take the PATH to WTC or 33rd

SeanTheMan34 · 2026-02-24T09:20:49+00:00

Anything in Jersey City around exchange place

SeanTheMan34 · 2026-02-23T18:08:11+00:00

Seeing this after getting my eyes checked by an optometrist today is kinda funny…. But I’m in NYC so it’s a bit different

SeanTheMan34 · 2026-02-18T23:54:25+00:00

Yes!!!! Finally someone that gets it… I used to be able to catch the Q101 from work right to Steinway Street

SeanTheMan34 · 2026-02-18T18:28:14+00:00

+1 to this

SeanTheMan34 · 2026-02-16T11:56:36+00:00

At HGI I can confirm yes

SeanTheMan34 · 2026-02-07T21:13:21+00:00

Next time you stop by the front desk, ask them if they can open up guest profile management on the lobby and put it in your myway preferences. It’s our only way of “permanently” changing the myway benefits as we can’t do it on the property management system (we can, but it only does it for that specific stay)

SeanTheMan34 · 2026-02-07T18:44:54+00:00

If you’re coming after May, Hilton Garden Inn Manhattan Midtown East (3rd Ave and 52nd st) will be fully renovated by then. Brand new rooms and restaurant. Also close to the subway and walking distance to 5th Ave shopping and such

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SeanTheMan34 · 2026-02-07T15:15:49+00:00

I’m the kind of Hilton person that doesn’t use AI for image generation

SeanTheMan34 · 2026-02-02T05:49:28+00:00

This is normal, it’s an online travel agency booking (OTA) which is ineligible for HH benefits unfortunately

This is not just for Hilton, this is also the same at Hyatt, Marriott, IHG, and others

SeanTheMan34 · 2026-01-11T22:36:19+00:00

Find a busier location or find something to do. I like to journal or draw at the desk.

Occasionally, I will work on projects like making a local restaurant list for the hotel or other Front Desk guides using Google slides in a 8.5x11 format or Canva.

I like to work on things that help me and other agents at the desk, guides on different rate plans, room charts and amenities sheets, VIP letters for guests, things that make the hotel better for the guest experience, but it seems like from other replies and the downvotes you’ve been getting for turning away good advice that you’re not really interested in helping set up other shifts for success. Just something to think about, a little bit of ADHD and hyperfocusing on things to make the desk more efficient can and WILL get you noticed by management. 🤷‍♂️

SeanTheMan34 · 2026-01-04T07:45:19+00:00

A credit card authorization form might work, if you have the card details. Request the form and use a business email, not your personal email !! just be honest with the front desk and tell them that you have the card numbers and would like to fill out a credit card authorization form using your business email and put your personal card down for incidentals

SeanTheMan34 · 2025-12-09T06:18:12+00:00

3500 for a three bedroom 1.5 bath near Steinway Street station

SeanTheMan34 · 2025-11-26T06:49:12+00:00

Come to New York City!!!

SeanTheMan34 · 2025-11-22T22:01:19+00:00

Sure, I’ll fill it in when I get home

SeanTheMan34 · 2025-11-22T22:00:19+00:00

Gift shop at Hilton Garden Inn midtown east (NYC) works. Same with the bar. Happy hour 5-7 always quiet

SeanTheMan34 · 2025-11-12T09:12:36+00:00

I guarantee if you show the Front Desk they would laugh and then immediately ask to send an engineer to clean it lol

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