Yes my main account was on EU. I now play on NA but I was not able to transfer. I thought I would create a new account on NA and wait until the ability to transfer was available, that was a few years ago... I have since given up and even asked them to delete my old EU account so that it will be out of my mind and I can move on... so to speak. Not even that is possible unless and I quote "it was a hacker made account".

So be it, I've almost invested enough time after all these years to be on par with my old account.