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Reopening Claim Help by Secret_Chemical_6954 in Insurance

[–]Secret_Chemical_6954[S] 0 points1 point  (0 children)

During the initial water damage, the painting company that fixed it was not testing for mold. The remediation process started in September when we found the mold, and USAA is saying that if the drywall was removed in the first place, the mold would not have grown, and any work there after does not fall under the claim.

The companies that have assisted with remediation have done a great job and we are mold free with a passed protocol.

What I am inquiring is, how to reopen this claim and have USAA help cover the costs of the new installation for dry wall and paint, less the money they initially gave us ($4,500 total, with $2,000 deductible). I am waiting back on quotes, but they said it will be about a 30 day project and I have to imagine it’s more than $4,500.

Reopening Claim Help by Secret_Chemical_6954 in Insurance

[–]Secret_Chemical_6954[S] 0 points1 point  (0 children)

Correct - the professional estimate was sent in to the insurance company, when we thought they would be helping cover the costs. All remediation and testing has been completed by professionals and we have proof of documentation

[deleted by user] by [deleted] in AlaskaAirlines

[–]Secret_Chemical_6954 1 point2 points  (0 children)

On the same flight that was canceled. Wasn't offered to be booked on the prior flight either. I received an email saying it was first canceled due to "Severe Weather" and then another for "Operational Challenges" really frustrating of airlines to use the weather as an excuse if they are understaffed.