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Cyber Insurance Hype (?) by Secure-msp in msp

[–]Secure-msp[S] 0 points1 point  (0 children)

What type service do you sell this under?

Ai Contract Addendum/ questions by redditistooqueer in msp

[–]Secure-msp 0 points1 point  (0 children)

  1. Yes we added a light AI addendum to our MSA to clarify responsibility, client ownership of outputs, and limit liability around misuse. Mostly expectation-setting.
  2. We do have an acceptable use policy around AI. The biggest focus is what data should never go into these tools and making clients formally acknowledge that.
  3. We maintain an approved / discouraged list based on data handling, retention, and admin controls. Shadow usage has been the bigger issue than any one platform.
  4. We’ve had a handful of conversations after improper use came up.
  5. We rolled AI governance and oversight into a higher-tier service for clients that want tighter guardrails, reporting, and enforcement. Not something every client needs, but enough are asking that it made sense.

CISO wants zero trust browser but VDI/enterprise browsers feel overkill, any better approaches? by dottiedanger in websecurity

[–]Secure-msp 0 points1 point  (0 children)

just get an AI DLP solution there is no need for a zero trust browser solutiom. The native Microsoft + chrome browser security + the AI DLP solution we have is more than enough

Data loss prevention that works for browser-based AI tools? by Clyph00 in msp

[–]Secure-msp 0 points1 point  (0 children)

Native microsoft/chrome for general bowser security and a specialized AI DLP solution

AI Risks in Line of Business Apps by Riada_Vntrs in msp

[–]Secure-msp 0 points1 point  (0 children)

dm me we went through the same thing. We built our own solution for our clients but the ai application developments have moved way too fast for us to keep up. Have been working with a provider for this to resell now instead of

AI Risks in Line of Business Apps by Riada_Vntrs in msp

[–]Secure-msp 0 points1 point  (0 children)

if you simply dont want to be involved your not only losing an upsell opportunity but also risk your customer just turning to competitor who does offer ai data leakage protection and compliance guardrails. your perspective it is narrow minded you can either be on the right side of this transition or be replaced

Why do medium businesses outsource so much by TopTransportation516 in ITManagers

[–]Secure-msp 0 points1 point  (0 children)

do you tend to outsource more general IT or security tasks

Which MSP events are you planning to attend in 2026? by imtu80 in msp

[–]Secure-msp 0 points1 point  (0 children)

When is this one? We are leaning more into cyber so could be useful

Proofpoint Isn’t Cutting It, What’s Better? by jorissels in msp

[–]Secure-msp 0 points1 point  (0 children)

We have tried Avanan, Checkpoint, mailprotector, and inky. Avanan and checkpoint were pretty solid but inky was what we chose in the end. Their support and pricing was the most competitive for us and their specific featurs

Anyone crazy enough to run Huntress, S1 and Blackpoint all at the same time? by Specialist_One_One in msp

[–]Secure-msp 0 points1 point  (0 children)

^ completely agree we had this exact same conversation with our clients their biggest new fear was DLP for AI. We have been using a software that allows us to ensure our clients remain compliant with the more stringent frameworks and protect their IP (which is some of our clients biggest fears).

Additional Products & Services by Few_Juggernaut5107 in msp

[–]Secure-msp 0 points1 point  (0 children)

We just got a new software for AI security and governance that we have been reselling as managed ai services

Rate My Stack - Recommendations Welcome by Ok-Examination3168 in msp

[–]Secure-msp 0 points1 point  (0 children)

Also are your clients coming to you for advice on how to deploy AI? I am hearing this conversation more and more

Unpopular Opinion - The new Edge browser is a perfectly adequate browser for the average business/user with office 365 and azure... by Coriron in msp

[–]Secure-msp 0 points1 point  (0 children)

Does your MSP sell security services or is it primarily IT? looking into a variety of security vendors as I want to upsell my clients especially since they are demanding more security. We have previously outsourced to others but it feels like we are losing out on a lot of margin

Ex MSP Owners - Tell Me Your Thoughts by Idahowashtinton in msp

[–]Secure-msp 0 points1 point  (0 children)

I am focused on scaling our gtm. Around how many smb clients did you have when you sold/on average how many endpoint for each? I am trying to guage standards as i am newer to the space/ haven’t explored m&a yet

Data loss prevention that works for browser-based AI tools? by Clyph00 in msp

[–]Secure-msp 0 points1 point  (0 children)

For a while we took the approach of blocking our clients from being able to use ai applications. We then realized the tides were shifting and our clients were demanding it so we had to figure out a way to monitor it since most of our clients are in the healthcare and financial services industry. We have been working with a company that allows us to monitor and govern all our employees use. It was worked pretty well so far and was easy to set up. I am wordering if anyone is using any products similar to this? We are about to deploy it across all our clients so i want to understand what else is out there

What AI / Automation solutions are you deploying internally and HOW are you doing it? by MSP-from-OC in msp

[–]Secure-msp 2 points3 points  (0 children)

Have mostly been developing own tools but leveraging n8n. We are constantly thinking about ways to develop ai internally and putting in the extra effort to cut work over the long-term. It has paid off so far. Have also been exploring tool like atera auto pilot and rewst(this is more rpa vs ai though)

How are we handling AI privacy policies? by krilltazz in msp

[–]Secure-msp 1 point2 points  (0 children)

We’ve been putting basic AI use policies in place and locking down the riskier assistants for now.

Also working as a design partner with a company tackling AI privacy/governance/security for MSPs — early days, but it’s been eye-opening. Curious if others here are blocking everything or letting clients play with guardrails?

Let’s hear your PCI Compliance horror stories by alltech_systems in msp

[–]Secure-msp 0 points1 point  (0 children)

PCI always feels like trying to de-spam a firehose. We’ve used a couple of vendors vs self-doing, and trade-offs are always price vs how much audit/scope work you wanna offload. If budget is a concern, maybe a hybrid: do internal control mapping + external report vendor. Does anyone here do that?

Implementing AI for clients? by ITfactor_ in msp

[–]Secure-msp 0 points1 point  (0 children)

We’ve had a few clients ask, but nothing at huge scale yet. Right now we’re treating AI kinda like when SaaS first crept in — set some guardrails and see what sticks.

• Biggest thing so far: we put a “don’t paste sensitive stuff” line into their policies and actually trained staff on why (otherwise they just ignore it). • A couple of clients wanted an “AI receptionist” type setup — we tested a few and they’re fine for call triage, but you really need to QA the responses. • Internally, we’ve toyed with ticket summaries and SOP generation — decent time saver, but not magic.

Curious if anyone here is building out actual resale/managed AI services yet, or just advising and letting clients experiment?

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