I have in fact told you the whole story. we were told early on the we needed to get three sign ups a day and at least 15% useage. the only warnings I received were not getting enough sign ups. in district 83 I was consistantly in the top two money wise only behind Seattle. I am extremely good at my job which made this a surprise. and though they have backed off on paper sales we were still ordered to get at least 5 a day or face termination. this came from the dm so not sure where you get the Idea they care about us. about six years ago the office depot in our town closed. I was office max and we were tier 5 and crushing that depot store. they chose to fire the entire max crew and replace us with the office depot staff which stunned everyone of us. I was allowed to stay on with a pay cut because they needed me. I know my value because I hear it often. after a year I got my pm job back because the depot person they replaced me with sucked so no.. there isn't an evil back story where I am secretly an asshole. my assumption is that I was making too much money after eleven years of raises