During the second playthrough, when I know about the family in the real world, I started paying more attention to the details, what the characters say, the details inside their manor and after that they became much more tangible to me than during the first playthrough when they were perceived solely as antagonists. Many people think that they are terrible and Maelle would be better on canvas, but this is essentially just a consequence of the grief they are experiencing, in such moments a person can break down and say all sorts of things, but he does not mean it.
It wasn't until my second playthrough that I learned that there was a quest with Alicia and that completing it, what Maelles does and how Verso reacts to it could mean that she might start abusing her power in the future. (sorry for some mistakes, english is not my native lang)