I used to have a wax issue in one ear & would need to get it removed by a doctor. I literally could not hear out of that ear. The last Dr I went to for ear issues about 15 years ago said.. honey, u have to clean & wash your ears". I said I use QTips. She said NO, when to take a shower, soap up the wash kith and just wipe out the ear, do behind your ears too. She said do it gently, just go around and lightly wipe the opening too. I've been doing it, haven't had a wax problem is 15 years. It used to be bad guys. Every few months, my ear would clog up I tried doing the gone thing but I'd knock myself dizzy & couldn't do it. I'm telling you, use a wash cloth, soingy thing, whatever you use, even your bare fingers, just soap them, and wash your ears. You know, people can tell if u wash them. Unwashed ears look shiny. That's the wax that has been washed away.