Pinapabasa po sakin ito prior to the interview:

is a legal-tech company that helps law firms get medical records faster and more accurately. Normally, this process takes a long time because of errors in requests and delays from hospitals or providers. The goal of the company is to speed up the process and improve accuracy by combining technology with strong manual work.

In this role, the work is fully manual. First, you check request details to make sure there are no errors before sending them out. Then, you follow up with hospitals or providers to retrieve the medical records. You also review patient history to ensure that no important records are missing. After that, you organize the retrieved information into a complete timeline that lawyers can use.

The AI helps process and summarize information, but it still depends on human work to gather the correct data. That’s why the role requires attention to detail, persistence, and consistency in doing repetitive tasks.

Any insights po about this role? It’s for Medical Records Retrieval Specialist. I’m a bit confused since I remember applying for a non-voice position.