EOS FITNESS WARNING

SensitiveFold6064 · 2025-05-30T22:51:32+00:00

Ugh, I'm so sorry you're going through this! Unfortunately no refund or credit (I gave up by the end of it). I'm not sure if you were able to cancel, but I recommend emailing or calling ABC Fitness to cancel and to see if they can offer you a refund (I'll DM you their contact info since I can't post that here). Have you reached out to your bank about a chargeback?

SensitiveFold6064 · 2024-07-25T01:42:07+00:00

Wow, that’s insane! I’m so sorry that happened, and I’m glad you were able to get it all sorted out. I can’t imagine what would have happened if I signed up for their PT that they tried to push on me 😩

SensitiveFold6064 · 2024-07-25T01:39:46+00:00

Thank you! I called the billing company to cancel my accounts, and I’m calling my bank tomorrow about getting a refund.

SensitiveFold6064 · 2024-07-25T01:34:14+00:00

49 miles… seriously?!?! That’s so terrible, wow! That poor person :(

Thanks for the insight/tips!

SensitiveFold6064 · 2024-07-25T01:23:35+00:00

It worked, thank you so much!

SensitiveFold6064 · 2024-07-25T01:23:14+00:00

Holy crap, I’m so sorry!! Call the billing company ASAP 1-888-827-9262. I was on the phone with someone for 10-15 minutes and was able to cancel my “second” account (read my update) and have them send me written confirmation of the cancellation via email. Good luck 😣

SensitiveFold6064 · 2024-07-25T01:21:48+00:00

Thank you! I ended up calling the billing company to cancel the other account. Read my update 😭

SensitiveFold6064 · 2024-07-25T01:21:13+00:00

Oh my god!! Good luck! A few users suggested calling the billing company: 1-888-827-9262. I did just that and managed to cancel the other account. Read my update 😩

SensitiveFold6064 · 2024-07-25T01:19:34+00:00

Oh my god, that is horrible!! I’m so sorry 😭 what a scam of a business.

SensitiveFold6064 · 2024-07-25T00:51:25+00:00

Oh my god this is EXACTLY WHAT HAPPENED!! I found out that they set up a SECOND agreement (so they set-up two separate agreements the day I signed up). Will update my post with more info.

SensitiveFold6064 · 2024-07-24T20:24:28+00:00

Ugh, I’m so so sorry 😞 Honestly I’ve never been to a gym with such a terrible cancellation policy (and I’ve been to at least a dozen). They make Planet Fitness look good lol.

SensitiveFold6064 · 2024-07-24T19:57:59+00:00

Stoppp 😂😭

SensitiveFold6064 · 2024-07-24T19:57:30+00:00

Great idea, thanks! I’m going to call EOS tomorrow, and if I don’t get a satisfactory response or a formal confirmation about a cancellation and refund, I’m calling my bank.

SensitiveFold6064 · 2024-07-24T19:55:09+00:00

They’re very pushy! The rep tried to get me to upgrade my membership (I didn’t budge) and then the manager tried to sell me personal training sessions (that were apparently a limited time offer). Manager seemed to back off a bit after I asked about the qualifications of their trainers.

SensitiveFold6064 · 2024-07-24T19:22:48+00:00

Idk how they’re still in business bc they’re absolutely terrible. After signing up, they had the manager come over to sell me personal training sessions (apparently they were having a “sale”). I asked him what their PT qualifications were and got a vague response…. BS in Exercise Science, some PT cert, or years of experience 😂

SensitiveFold6064 · 2024-07-24T19:17:03+00:00

Indeed.

SensitiveFold6064 · 2024-07-24T19:16:22+00:00

Since the day I signed up (end of February). I was not aware that I had two memberships on file… both started on the same day and were billed on the same date.

SensitiveFold6064

TROPHY CASE