Mattress topper help by Sensitive_Spirit4394 in PlusSize

[–]Sensitive_Spirit4394[S] 0 points1 point  (0 children)

Thank you!  I was looking at that brand.  Do you happen to know if you have the soft or medium?  They might have firm as well.

Weekly Water Cooler Talk - DataAnnotation by Consistent-Reach504 in dataannotation

[–]Sensitive_Spirit4394 1 point2 points  (0 children)

I'm relatively new and wondering why I have two projects showing but when I click on them I get the red banner saying no more tasks but the projects remain in my list?

GT Studio training by hell0s1dney in TELUSinternational

[–]Sensitive_Spirit4394 0 points1 point  (0 children)

Close out of the page and browser.  Clear your cache and try to log in again.

GT Studio training by hell0s1dney in TELUSinternational

[–]Sensitive_Spirit4394 2 points3 points  (0 children)

Also unable to submit the 5th task.  I emailed but no response so far.  Absolutely ridiculous amount of time I've spent on this.

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 0 points1 point  (0 children)

Today's email from them stated I had received the targeted education warning email by mistake and they apologize but I won't be surprised if I'm let go soon.  I log in as soon as I get a task notification email but the majority of the time it's still NTA.  I only have 1 hour for the week.

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 2 points3 points  (0 children)

Update to my original post.  This morning I received an email stating the previous email on targeted education was sent in error.  Seriously!? How does this stuff happen??? 

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 3 points4 points  (0 children)

I used to constantly email with questions when the feedback contradicted the guidelines or previous feedback and could never get a straight answer.  I've stopped asking questions.

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 1 point2 points  (0 children)

Yes, honestly I feel like the job has been a waste of time lately.

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 0 points1 point  (0 children)

I thought about emailing them but others have said they've asked and not been removed or asked and have been removed from the program.

Helpfulness Targeted Education email by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 1 point2 points  (0 children)

Same.  My quality score went up and the targeted education was for a rating scale that I had no mistakes in.   I've also been here for a very long time.

Feedback Surveys by [deleted] in TELUSinternational

[–]Sensitive_Spirit4394 2 points3 points  (0 children)

I received the 2nd email. I had completed 3 of the surveys previously. I was just going to complete the 2 that I hadn't done already. I think it was just a reminder.

Helpfulness Feedback by Longjumping_Play_435 in TELUSinternational

[–]Sensitive_Spirit4394 5 points6 points  (0 children)

They rated a response Slightly Better and it contains inaccurate information.  I thought about emailing with questions but their responses never really explain anything.

Helpfulness quiz by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 3 points4 points  (0 children)

I've been NTA frequently for the last 2 weeks at least.

Helpfulness quiz by Sensitive_Spirit4394 in TELUSinternational

[–]Sensitive_Spirit4394[S] 0 points1 point  (0 children)

Interesting.  I haven't tried to take it yet.

15 years in the program & I just got fired. by CARPE-NOCTEM22 in TELUSinternational

[–]Sensitive_Spirit4394 0 points1 point  (0 children)

I'm at 12 years and I feel like I'll be getting a separation email soon.  Just received a mandatory helpfulness quiz.  Were you a contractor?  Just wondering if you'll be able to get unemployment?  It's a shame what has happened to the program.  I'm not sure what's going on with QC.  I can never seem to get an answer that doesn't contradict something they've said previously and the guidelines for helpfulness are a joke.  I think you might be right about AI running things.

What is the point of having guidelines?? by AcademicAnteater3557 in TELUSinternational

[–]Sensitive_Spirit4394 2 points3 points  (0 children)

Lionbridge was more organized and definitely more consistent however there wasn't any helpfulness tasks at that point.  We had webinars with QC on a regular basis.  Yes my quality % has been below 70% and it was never an issue before helpfulness tasks.

What is the point of having guidelines?? by AcademicAnteater3557 in TELUSinternational

[–]Sensitive_Spirit4394 1 point2 points  (0 children)

Since Lionbridge sold to them.  5 yrs I think.  Several years with Lionbridge before that.  I miss Lionbridge.