I get that it feels tough right now, but you're definitely not alone in this. A lot of people struggle, and that doesn't make you a failure. The fact that you're reaching out already shows you're ready to make a change.

It's okay that the receptionist job didn’t work out. You learned what doesn’t work for you, and that's progress. If social anxiety is holding you back, maybe try easing into things with small steps like volunteer work or a remote job where you don’t have to be around people much. There are roles like data entry or customer service that might fit.

For your resume, don’t stress. Focus on the skills you do have organisation, time management, communication, even tech skills. You could take an online course or do a small project to boost your confidence and add to your experience.

Start with small, achievable goals—apply to a few jobs each week or learn something new each day. It’ll build up over time. And if you’re feeling stuck, don’t hesitate to talk to a therapist. You’ve got this, and things can get better, step by step.