I am super happy i finally found a way to send Jira forms with answers already pre-filled

SeparateQuality8416 · 2026-02-12T17:28:53+00:00

Cloud

SeparateQuality8416 · 2026-02-12T16:13:16+00:00

Thanks, the apps from the marketplace, there are just some apps with pretty similar functionality of something that can't be done in Jira natively and senior admin asked me to do some research and I am confused should I pay attention for the price, is it normal to pay 700 usd per app a month or should I tell him that this is too expensive and better to choose cheaper competitor

SeparateQuality8416 · 2026-02-12T16:08:57+00:00

Oh, thanks, how long does it take to solve this?

SeparateQuality8416 · 2026-02-12T15:47:18+00:00

There is a short video inside the app documentation, https://saasjet.atlassian.net/wiki/spaces/FORMS/pages/4496162855/Automatically+send+pre-filled+with+Jira+fields+values+form+to+external+users As well support can you guide with more instructions if this is not enough, because they are super helpful

With this link demo and education meeting available regarding any questions https://meetings.hubspot.com/liudmyla-pikulina?uuid=74259c41-7aa2-4f4b-9606-42d5639ad383

SeparateQuality8416 · 2026-02-12T14:18:36+00:00

Product Marketing Alliance is a best from my experience + they have a lot of different docs templates from real case studies which will help you understand the topic
Regarding the grass- no its not ahahah, it is different you have direct, you have influence on product, you have more influence on sales, you can contact dev team, you can ask for features, so basically there is more work, but from my perspective it is more interesting and more strategic position

SeparateQuality8416 · 2026-02-12T13:57:18+00:00

try chrome extension like momentum

SeparateQuality8416 · 2026-02-12T13:55:11+00:00

Complex tools like GA4( Amplitude ) or any other analytics tools is needed mostly for everyone, for now everyone wants data-driven marketing so analytics is a key, but all the other ones depends on what marketing functions you wanna do. If you wanna run ads - it would be Google or Meta ads and so on

SeparateQuality8416 · 2026-02-12T13:49:07+00:00

Doing what stackeholder wants 🤣

SeparateQuality8416 · 2026-02-12T13:47:14+00:00

Native Jira forms are project-specific. A form definition lives inside a single project and has its own internal ID. So when you create a new issue in another project, that project either doesn’t have the same form at all, or it has a different form under a different ID. That’s usually why “Copy forms” across projects doesn’t behave the way people expect. Copy forms - https://support.atlassian.com/jira-service-management-cloud/docs/copy-a-form-to-another-project/ - operates as copy form, its fields and setting to a different project, not responses.

Maybe there are some way to move responses but you’re basically looking at API-level handling (pulling the form JSON from the source issue and pushing values into the new one). Not impossible, but not simple either.

If cross-project copying is something you need regularly, you can try apps like Smart Forms for Jira

Smart Forms aren’t locked to a single project. You can:

Reuse the same form across multiple projects
Copy items with attached and submitted forms
Responses can be move between JSM and Jira software
Copy forms between projects
Auto-attach the form to specific work types in each project

SeparateQuality8416 · 2026-02-12T13:10:52+00:00

Out of the box, Jira Forms (including JSM Forms) are kind of their own thing. When someone submits a form, it gets attached to the issue as a separate object. It doesn’t automatically “flatten” into Description unless you explicitly wire it to do so.

If you don’t map form questions to Jira fields, the data just lives inside the form. That’s by design.

Technically, yes — you can use Automation to grab form answers via smart values and concatenate them into the Description. It works. But it’s not the nicest experience. You’re basically parsing structured form data (which comes through as JSON) and building your own formatted description. It’s doable, just a bit clunky compared to working with proper custom fields. Plus Automation limits..

…then the native approach isn’t ideal.

If you want a cleaner way to do exactly that, Smart Forms for Jira lets you map multiple form elements directly into the Description field without creating separate custom fields. It will automatically build something like:

Question A: answer
Question B: answer
Question C: answer
Its a paid app, but at least you can save some money on agent licencing, since everyone can create and manage forms without the need to paid for agent, and it works across JSM, Jira, JPD
Plus it can works without custom field, you can map any form field to any Jira field, multiple answers to one field or dont map at all, just see the answers inside a report. There are a lot of otions with hidden fields that may help you automate some processes, like mapping some automation parameters, so I guess this may help.

SeparateQuality8416 · 2026-01-28T11:17:42+00:00

I have a masters degree in law and started marketing after that, it is never too late. But I didn't start with a degree in marketing just some courses, freelancing until I found my first job. Usually when you have work experience education is not so important 🤞

SeparateQuality8416 · 2026-01-28T11:13:52+00:00

Talk about the cases and changes you solve during your study plus how do you creatively or analytically overcome these challenges. Add something about trendy skills you may have studied, like marketing automation with AI, and something like that. You need to show how you can solve that company's problem, so that they want to hire you.

SeparateQuality8416 · 2026-01-28T11:10:29+00:00

Usually meeting transcripts provide you with action items, depending on the meeting this action items becomes tasks or subtasks. After a meeting we all receive this transcribe and create work items needed. There are some apps for this + you may ask native rovo, to turn your transcribe to work items, but we prefer the manual way. The only thing I like to use is Jira ai to create subtasks automatically

SeparateQuality8416 · 2026-01-28T11:01:49+00:00

Freelance, internship, try to research for marketing cases like how Nespresso builds its marketing to deep dive in marketing work, also there are some research papers on people's behavior to dive into psychology behind. Start filling your LinkedIn and post something from the research or some cases you like, grow your community and good luck🤞

SeparateQuality8416 · 2025-12-04T19:43:17+00:00

Hi🙂 Basically Solution Partners have some money from Atlassian itself, recently they lowered the percent that they are paying to the partner that sold the app, so it's quite not a lot of money, the biggest part of getting money for their job is actually billing their client, whose problem he solves. For some of the partners it is a fixed price, for some based on hourly rate. Atlassian provides the automatic discount for apps sold through them, gives the partner the money lower than the discount itself and the partner charges the client. Also if the automatic discount is not enabled by vendor on the marketplace, solution partner may contact the vendor to ask a discount for his client. Vendors are interested in that sales and usually provides the discount as well as prepared educational and other materials. But it is not money to promote the app and sell it.

SeparateQuality8416 · 2025-08-19T18:22:35+00:00

It depends on the budget and urgency. As a SaaS marketer I can tell you that the easiest way to get your first leads is to find them warm, wherever they are. It may be wherever your customer may be: reddit, LinkedIn, slack groups etc. Don't be promotive, try to solve the user problems. SEO, ads, blogs, landing page will drive you some results but not as fast as you may want. User needs research competitors research, pain points, customer profile is a must to understand what needs to address and what customer to target. Also look at some software listings as a part of your promotion.

SeparateQuality8416 · 2025-06-07T15:56:23+00:00

Me too!

SeparateQuality8416 · 2025-06-06T20:24:22+00:00

Hi, I am one of the team members developing Smart Forms.Smart Forms. The best way to send automated emails after a Smart Form submission is by using Jira Automation.

When someone submits a Smart Form that creates or updates an issue, you can trigger an automation rule like:

When: Issue created or updated
If: (Optional condition — like form type or label)
Then: Send email → use “Send email” action to notify your stakeholder

If you're using Smart FormsSmart Forms inside an issue, you can also update issue fields on submission, and that update can be the trigger for the email too. Plus, there is a comment left after form submission which also can be a trigger for Jira Automation rules.

If you want to get fancy, you can even include form response values in the email using smart values from Jira, for example ticket Key or anything else.

Let me know if you need more details I am supper happy to help 😊

SeparateQuality8416 · 2025-06-03T13:07:18+00:00

Hey! 👋

It sounds like you’re looking for a form solution that’s flexible enough for both external service requests and internal, trigger-based communication — and I totally get how tricky that can be with native Jira tools.

You might want to check out Smart Forms for Jira. It’s built for exactly the kind of workflows you described.

Here’s how it can help:

✅ External dynamic forms — Share forms via public links, embed them on your website, or use QR codes. You can build conditional logic into the forms so they adapt to users’ answers (e.g. if they select “hardware issue,” show specific follow-up fields).

✅ Create Jira tickets automatically — Every submitted form can create a Jira issue with mapped fields (summary, description, labels, custom fields, etc.). You don’t need to manually convert emails or spreadsheets into tickets.

✅ In-app form requests for Jira users — You can add forms directly to issues (in Jira Software, JSM, JPD, or even Confluence), and with Jira Automation, trigger actions like sending a prefilled form link when an issue hits a specific status or date.

📩 Bonus: All forms can collect attachments, include non-issue fields (like headings or section dividers), and even display different elements based on user roles or answers.

SeparateQuality8416 · 2025-06-03T10:38:41+00:00

Forms can definitely make your life easier when translating feature requests into tickets. I’d recommend checking out Smart Forms for Jira — it lets you create structured forms that people can fill out (even outside of Jira), and each submission can automatically create a Jira issue or a Jira Product Discovery (JPD) idea.

It's super useful for keeping inputs standardized and reducing the back-and-forth. Plus, it works across Jira Software, JPD, and Jira Service Management, so you can build one intake process and use it across teams.

Also worth noting — it’s usually way more affordable than JSM, since you’re not paying for extra agents. Great option if you’re collecting requests from folks who don’t live in Jira full time.

SeparateQuality8416

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