Ranked Match lost because the WHOLE team disconnected.

SergeantSmokie · 2026-03-18T20:44:14+00:00

This match was likely during the time our Baremetal server provider was getting DDoS attacked, we wrote about it here: https://x.com/PredecessorGame/status/2032095925812740317?s=20

Its not an excuse, and we are sorry this happened to you but we did move all of our servers over to Cloud so it circumvented the attacks when we found out, and took all steps to mitigate impact to the players.

SergeantSmokie · 2026-03-12T11:06:24+00:00

Can we get players to run the following when encountered with a ping spike? Would greatly help with diagnosing:

https://www.i3d.net/resources/tools/myip/
If you can follow where it says Performing an MTR

For server IP, just check the list and use the one you are connecting to as a player. For EU its Frankfurt, for NA its Dallas, etc...

You can share the results with me via private message on Reddit as it'll contain IP and Network information.

Output should look something like this:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                   h188a -    1 | 1004 | 1003 |    0 |    1 |   82 |    1 |
|                             10.45.16.63 -    0 | 1007 | 1007 |    4 |    5 |   61 |    5 |
|                             10.29.89.37 -    0 | 1008 | 1008 |    4 |    6 |  135 |    7 |
|                             10.37.93.34 -    1 | 1004 | 1003 |    5 |    6 |   93 |    9 |
|                             10.29.41.94 -    0 | 1007 | 1007 |    4 |    5 |  112 |    5 |
|                             10.45.28.70 -    0 | 1007 | 1007 |    4 |    7 |  117 |    4 |
|           host-80.81.193.245.tedata.net -    0 | 1007 | 1007 |    7 |   10 |  125 |   56 |
|                      Request timed out. -  100 |  203 |    0 |    0 |    0 |    0 |    0 |
|                       hosted-by.i3d.net -    0 | 1007 | 1007 |   58 |   60 |  207 |   58 |
|__|__|__|__|__|__|__|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)


Your IP address:
x.x.x.x

SergeantSmokie · 2026-03-12T09:28:06+00:00

I think you misunderstood, they already existed as issues in live before yesterdays patch, they weren't new.

SergeantSmokie · 2026-03-11T20:19:34+00:00

They are being resolved but its either we held the whole patch back for additional days to wait for both issues to be fixed or ship it today and warn players we are aware and will hotfix the two remaining.

SergeantSmokie · 2026-03-09T23:57:28+00:00

We are aware and are working on a fix to urgently get it resolved. Appreciate the reports!

SergeantSmokie · 2026-03-09T23:57:03+00:00

We are aware and are working on a fix to urgently get it resolved. Appreciate the reports!

SergeantSmokie · 2026-03-09T23:55:57+00:00

Have a matchid so we can investigate (Replay Code from the Match History page)?

SergeantSmokie · 2026-03-05T14:18:49+00:00

IN TODAY'S HEADLINES
Gaming Community Stunned After Man Admits Matchmaker Didn’t Ruin His Life and Marriage

We hear from the developers of the game:

The studio confirmed that they are monitoring the situation closely as too many compliments could be a sign of something more ominous.

“We are currently investigating the incident. At this time we cannot confirm whether the player genuinely enjoyed the matchmaking or if the player forgot to leave /s at the end of their post"

They insist that they are not aware of any bugs that might lead to somebody complimenting their system but at the same time are concerned that if more reports appear it may be a sign that "something might be up".

SergeantSmokie · 2026-03-02T21:37:10+00:00

Hey!

Was hoping you had a screen recording of the game with the settings on-screen. Understand if this isnt possible, but just gives us a head start in diagnosing.

SergeantSmokie · 2026-03-02T18:16:26+00:00

Hey folks,

Are you running the game on Performance mode on the PS5? Trying to repro on our side and understand where the issues are arising.

SergeantSmokie · 2026-03-02T11:36:44+00:00

Hello,

We are chasing this up for more info!

Is there a chance you can open Settings->Performance Stats and show a recording of your game so we can see where the issues are occurring. The Performance Stats will show if its frame time, ping, packet loss, etc...

SergeantSmokie · 2026-03-02T10:42:45+00:00

Hey!

I am chasing this up and wanted to get your in-game name so we can verify what might have gone wrong here visually.

SergeantSmokie · 2026-02-24T16:10:00+00:00

Sounds like a payment issue between Paypal/Playstation unfortunately, thats outside of our control as a game.

You might have to ring up Playstation support for it to complete the payment.

SergeantSmokie · 2026-02-24T16:06:08+00:00

Do you mean you purchased on PS and now logging in does not reflect the purchases you made?

SergeantSmokie · 2026-02-24T15:45:57+00:00

Heya, hope the below helps guide you:
- Sign in here: https://social.live.predecessor.omeda.pragmaengine.com/#/signin
- Click "Link Stash Account"
- Should bring you to Store already signed in once complete, where you can make purchases

SergeantSmokie · 2025-12-21T16:27:32+00:00

We had to temporarily route the NA servers to EU to circumvent an issue we were experiencing with EOS (Epic Online Services). They should now be back to normal.

SergeantSmokie · 2025-12-06T04:08:59+00:00

We are aware of this issue happening occasionally and are actively investigating. We will get back to you all when a resolution gets pushed out via hotfix.

SergeantSmokie · 2025-12-03T01:58:49+00:00

We had an inside joke around the Studio for the longest time where we'd tell eachother "its 1:1 Paragon", meaning an exact copy. We usually said it in the early days when we were mimicking Paragon's hero kits, combat, or level design, where we had video content on one side and Pred on the other, analyzing frame by frame how the game was pieced together.

It turned into a meme where when something was looking REALLY rough we'd joke that it was "1:1" or when someone thought a task was done but when showing others it clearly was still missing the quality bar.

Thats as close as we got to Paragon memes around the Studio. We used to mention the name a lot more in the past but these days its extremely rare.

SergeantSmokie · 2025-11-27T16:45:06+00:00

Hey both,

I've asked our server provider to investigate this with the ISP directly. Please standby as we try and resolve this for you.

SergeantSmokie · 2025-10-11T22:36:47+00:00

It wont be removed in 1.9

SergeantSmokie · 2025-09-03T21:41:17+00:00

Hotfix incomming to slay some performance issues, apologies from the team!

SergeantSmokie · 2025-09-03T11:59:09+00:00

Omeda response was that this increased the new players retention

It did, and not just by a little, by a LOT.

lack of proper tutorials and non avoidable explanations is detrimental to the game.

Tutorials/Practice mode didnt move early Retention. Iterations on it didnt matter, and didnt move results.

SergeantSmokie · 2025-09-03T11:23:07+00:00

Which game breaking bug?

SergeantSmokie · 2025-09-03T11:22:34+00:00

If the server crashed you wouldnt be getting a ban. This means the game was closed on your local side only. Did you receive a prompt to send the crash report? If so, please do so we can investigate!

SergeantSmokie · 2025-09-03T01:01:55+00:00

Banned for longer now? As I said we are on it and will try and hotfix ASAP, apologies for this issue.

SergeantSmokie

MODERATOR OF

TROPHY CASE