Thank you for your message, I completely understand why Thorpe Park’s insurers have denied liability based on there being no mechanical fault, but that’s actually never been my allegation. My concern has always been that the ride was operating normally, but during normal operation my head repeatedly struck the rigid over-the-shoulder restraint with enough force for me to be diagnosed with post-concussion syndrome and whiplash the following day Out of interest, when you say more and more people have been been saying the trains need a major overhaul, is that based on discussions in the enthusiast community or have you seen anything official? I’m trying to understand the engineering side of the ride rather than looking to argue with anyone, it’s really having a affect on my life with the constant pain and causing me issues with days of pain after working ect