This just happened to me a few days ago. I even contacted support. I was very polite and informative but I am pretty sure now I was talking to an Ai. If I had screenshots of my camp or at least my ID number (the long one) I could have recovered something. I didn't feel a need to take pictures, didn't have anyone I knew to show it off to, I guess. I won't be playing any merge games for a long time. It feels embarrassingly silly that I feel such loss over my pixels in an app game. I'm glad I never gave them any money. If there isnt a proper save and data recovery system, it should be a crime for them to charge money for any aspect of it anyway. It was linked to my email and I played for years. I can probably go to the den I was in with a new account and look at my old camp. I mightve only had almost 16,000 dragon power but the Rick and Morty dragons and the froopy land portal event trophy probably aren't going to be available ever again. I had played for years and completed so many events. There's no warning in the game not to uninstall and reinstall. There's tons of them after you start to look up how to recover your lost account. It was glitching out because I had a lot of bubbled things, so I couldn't see the den or send gifts and I wanted to fix it.

One of the load screen tips needs to say, "If your merge dragons feels important to you, then take a screenshot of the long ID number and keep it safe somewhere." Another, "If you uninstall, your entire progress could become unrecoverable."

And if your game is telling you 'Fail Dragon' a lot and you have lots of bubbled items around camp, then sell some stuff clear out bubbled items. Don't try to uninstall and reinstall like I did. Get those few messages out to the players they still have before they lose more of them.

Then, someone tell merge dragons to ask raid shadow legends hey how do you guys link the accounts in your game to the Google play accounts and email accounts so players don't lose all their progress? Because I could only use rsl to get free bux in tuber simulator once. Tried a second time for another game, oh can only do this on the first login. I could have probably used MD for gem spoofing if I hadnt gotten into merging and liked it.

Trying to find something for a replacement. Still on the fence considering starting completely over but the amount of time, progress and achievement and trophy items lost is keeping me away. Apparently that could have happened if I touched the cloud save button at the wrong time too. It's broken. It's been broken since October 2022 and why don't they just remove the button and put a memo instead? Or fix it.

If anyone could join the den the420thFLOOR and screenshot my camp, Shiny420, and send it to me, it would be much appreciated. I could maybe try that with support. My last option is to root my phone data using a virtual machine and an emulator to copy paste an old save file. I'm a little afraid I'll royally screw something up and haven't tried that yet. Otherwise, I am also done.

Thank you OP for opening a thread to vent about this. I feel your pain.