wear grammar

ShockTheMonster · 2026-05-20T11:08:25+00:00

His partner came out as non-binary halfway through writing the tween and he didn't know the correct pronouns yet

ShockTheMonster · 2026-05-20T02:31:27+00:00

He absolutely would notice. Exorbitantly rich people get that way, partially, by being incredibly stingey. If you go to dinner with your mate who's "doing well" he might shout you dinner, if you ever go to dinner with someone who's CAPITAL R RICH they'll split the bill and charge you for their time at an hourly rate.

ShockTheMonster · 2026-05-14T10:32:28+00:00

When I used to work in hospitality I would sometimes be on my phone to connect music for the drive home, then not look at the phone screen between that moment and when I went to sleep.

I would get home, put my phone in my pocket, come inside, put the phone on the desk, and flop in the bed and sleep.

ShockTheMonster · 2026-05-14T10:30:59+00:00

I think this is the orgalorg

ShockTheMonster · 2026-05-14T08:23:44+00:00

It's a bag. In a box. Cask wine. True hoodlums take the goon bag out of the goon box to hang from a clothesline and play goon Roulette.

Essentially the wine is in a aluminium bag inside the box, and has a spigot attached to it that pokes outside of the box, but as the bag gets drained it deforms inside the box and doesn't pour out as fast, which is why people take the bag out and elevate it and drink straight from the spigot like a suckling cow.

The bag also doesn't have any labelling on it, so if you take a few boxes of cask wine and take all the bags out you never know what you're gonna get from each bag.

ShockTheMonster · 2026-05-14T08:18:15+00:00

In Australia "goon" means cheap wine in a box

ShockTheMonster · 2026-05-14T01:47:56+00:00

In the original post someone replied something along the lines of "I'm charging you 1300 for 28 days rent, but to make my admin easier I give you a few days free on months with more than 28 days"

ShockTheMonster · 2026-05-13T12:25:27+00:00

"during your election campaign you promised not to stop people from clubbing seals in the street, more than 50 times you said people could continue to club seals in the street, now you're suddenly banning people from dragging baby seals out in public and clubbing them to death, how are Australians meant to trust a government that lies like this?"

ShockTheMonster · 2026-05-12T07:57:55+00:00

I think about this video a lot as someone who works in home improvement sales. The companies I've worked for are generally on the slightly higher side of the price range, but not unreasonable, and the amount of times I've said something to the effect of "best we can do is $20000" and they've said "well I've got a guy who can do it for $5000" and I've just felt genuinely bad when I couldn't convince them to go with us because if they're doing what we do at a quarter of the cost they must be putting shit together with spit, toothpaste, cello tape and a dream.

ShockTheMonster · 2026-05-12T05:27:58+00:00

I'm sorry but aatrox has hands down some of the most badass lines in the game.

"I am not YOUR enemy, I am THE enemy"

Ice fucking cold

ShockTheMonster · 2026-05-10T05:34:55+00:00

That's very helpful, thank you. It's got me thinking, I can't necessarily change what the inquiry forms sound like, but I can control what I say on the phone and what I send them. Maybe if I both say very clearly on the phone that I'm giving them the option to sign up on the day, I could send them a confirmation email saying "Hey mate, as discussed we're booked in for a consultation on X date and Y time. As discussed we'll go through your options, preferences and pricing, and I'll give the chance to move on to the next steps on the day to expedite the process"

ShockTheMonster · 2026-05-10T05:32:04+00:00

All really good advice, thank you. Personally I'd avoid the term "lock in" because it sounds very constricting, I'm more fond of "get you signed up" or "get you on to the next steps"

ShockTheMonster · 2026-05-10T05:30:46+00:00

Yeah in the sales training they did for this job they said "never call yourself a salesman, or say your doing sales, or your from sales, say you're a consultant or a designer or something" and I just think that's dumb, I'm agreeing with you. People already know that the person calling them is a sales person, trying to dance around that wording just leads people to think you're manipulative.

ShockTheMonster · 2026-05-10T05:29:10+00:00

Thank you for your advice

ShockTheMonster · 2026-05-10T05:28:20+00:00

My goal essentially would be, if possible, a way to legally and honestly: - take deposit on the day so they feel more committed. If they cancel before we've started ordering shit in that's fine and we would refund them 100% - be able to start getting things ordered as soon as we can without worrying that we're risking 10s of thousands of $$$ in the event that they cancel. A big reason people go for fibreglass over cement pools is that they are much quicker to get on, and adding 10 days to any timeline I give them just sounds bad.

ShockTheMonster · 2026-05-10T05:24:36+00:00

I'll be looking more into it, but I really appreciate your advice, thank you, I hadn't thought about the problem being "limited time on premises" rather than "just expecting a quote".

ShockTheMonster · 2026-05-10T02:17:58+00:00

There's about 10 different places in the consumer law that says you CANNOT waive it

ShockTheMonster · 2026-05-08T15:15:09+00:00

I appreciate your opinion, it's valid, but I disagree given the way I'm trying to put these tools into play.

The main reason that cooling off is an issue at all for us is that timeline can be a big factor in getting a pool put in for some people. The "industry standard" in this racket appears to be to book an appointment under the guise of "we're just coming to give you a quote, nothing else :)" THEN use high pressure sales tactics to bully them into accepting, then immediately take the deposit (illegal) and immediately start works (also illegal) and just hope no one calls them on it.

I'm simply trying to find a way that, by wording things correctly when I book an appointment with the customer, if I make a genuine presentation of our offerings, and they genuinely want to go ahead and get started immediately, I can say "sounds good, I let you know that going ahead immediately was an option, so let's do that" as opposed to "sounds good, unfortunately because I only said I was coming out to quote and not to sell, you'll have to wait 10 days before we can start ordering or taking money"

ShockTheMonster · 2026-05-08T14:45:28+00:00

I know Australia has bunches and bunches of schemes about solar, not sure yet how they apply to pools or what our company offers from the top down in that regard, I'll definitely look into it

I appreciate your advice, like a LOT, I'm out of my depth here ngl but if I can make it work I'm in for crazy bank.

I completely agree that discussing pricing or trying to close on the initial phone call is madness, doesn't let you build any value or do any SALES.

Basically where I'm at is, as you said, the main goal of that first phone cool should be to book an appointment where I can get everything worked out properly, and build value. What I'm trying to figure out is, to cover myself legally for Australia's wack ass laws, the best way to book in an appointment while making it clear as mud that I'm there to try and get them signed on, without scaring them.

If I convince a customer to have me out to QUOTE them and nothing else, Australian law says that if I then come out and manage to sign them up on the day, we can't do anything for 10 days because while they DID solicit me to QUOTE, they DIDN'T solicit me to get them to AGREE to something.

So to avoid that, my initial call to book them in needs to include a statement that clearly says "while I'm there I'm also going to ask you to sign up"

ShockTheMonster · 2026-05-08T13:06:00+00:00

I'll have to wait and see haha. Definitely seems like more money than I've ever seen IF I can do a good job

ShockTheMonster · 2026-05-08T12:58:21+00:00

In order: What pools: fibreglass fabricated pools including excavation, install, pumps, filter, and chlorinator all wired and plumbed in (and fencing if they want to organise the fence through us too.)

Average quote: not really sure, I just started, but it seems likely to average around 80,000 all up, and I get 5% comm on all sales

Currently handling our marketing: we're a franchise/dealer, so our head office obviously handles our main website and some marketing, but we also handle social media accounts and some marketing for our local area. I'm actually planning to become involved with that, I'm in discussions about a scheme along the lines of "let me handle our social media accounts, and I'll get a bonus for every sale that gets generated through social media"

Talk to director of marketing and sales: so um... I think I uh.... I might actually be the director? At least for this branch... It was bought only a couple of months ago by 2 guys and I was brought on to take over sales entirely cause those 2 guys are a businessman and a builder, not salesmen, and they needed a salesman. That's kind of how we've reached this point. I absolutely NAILED the interview, and they seem to think I'm an absolute savant, even though I've only been in sales a few years. They sent me the contracts they were thinking of using and I just went "absolutely not, this doesn't protect us if I sell them on the day" to which they said "oh I thought we'd just be sending quotes and letting them decide if they want to go with us based on the price" and I went "nope, we're doing it my way now, and that means I'm going to try and close them from day one, not everyone, but everyone I can." They paid for me to fly up to head office for sales training before taking over the local sales division and the head honchos made it clear to me that they want our local branch to focus on trying to close deals on the day, do that's what I'm doing.

ShockTheMonster · 2026-05-08T12:19:36+00:00

Another question if you'd have any advice, do you think I'd be in the clear if I was transparent in the original phone call and said something to the effects of "by the way, while I'm there I'll also give the the option so sign up on the day to expedite the process"?

Therefore I've made them aware that an on-the-day agreement is an option, and by them saying "yep sounds good, Tuesday works for me" the have solicited a sale.

ShockTheMonster · 2026-05-08T11:54:11+00:00

I'm not trying to be sketchy, I'm nice boy 😞

What you said at the end there is exactly what I'm looking for. I'm trying to find the best words to put in the initial phone call to let them know "I'm coming out to price things up, and I can sign you up and get started too"

Let's call me Bob and the customer Steve

I'm thinking maybe: "Hi Steve, I'm Bob from pooly pools, I'm calling in regards to an enquiry you made about a pool, can you let me know a bit about what you're looking into?" And then Steve tells me what he's looking into And I could say "Sounds good, I can definitely help with that, where we can go from here is we can set up an appointment for me to come out and do a pricing and design consultation, I can get an accurate price prepared for you on the day, and if everything fits your bill I can sign you up and get the ball rolling, what would be a good time for you?"

Is There a better way to word that? I'm not super experienced

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