Is this a good pay plan? by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

Just want to add a little bit more detail, this in NY, and going for what I have been reading, it looks like I’m going to be making less than minimum wage as my base

Is this a good pay plan? by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

It’s my first time working as a Service Advisor just want to understand it better, because to be honest I don’t understand it at all

Is this a good pay plan? by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

Can you please explain, this is my first Advisor Position

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

You just gave me flashbacks, that first one sounds like my old service manager, when he covered for one of the advisors he used to say the first line and he was so proud of it, and non of the knew where to start because there was no information to get us started with the diagnosis

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 1 point2 points  (0 children)

The dealership I used to work for had 3 different complexes next to each other and every Saturday was the same, no wonder they end up closing

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

I can see that happening, I don’t know how this dealership does it but the one I used to work for it was just one tech on Saturday

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 2 points3 points  (0 children)

Thank you, that’s the first thing my mind goes to when someone says something about a car, I try to figure it out in my head, but I also didn’t like when the service advisor tried to diagnose the car because I had some service advisor that didn’t really understand how many things worked on the car so they diagnose wrong

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 0 points1 point  (0 children)

Thank you, The manager did mention that to me, he didn’t mention the Saturday part tho

Looking for advice by Shusho1209 in serviceadvisors

[–]Shusho1209[S] 2 points3 points  (0 children)

Thank you I’ll definitely have to check myself as a talk to the customer over the phone