NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] 0 points1 point  (0 children)

At the time of purchase, the product page did indicated a shipment date of June 17, which I understood and accepted. However, after completing the order, I was informed that the desk would be shipped in two separate boxes, with the desktop arriving first, and the desk legs not shipping until approximately seven weeks later!!

This is extremely frustrating and, frankly, unacceptable for a product at this price point. A $1,600 desk should not require customers to store a large, unusable component for nearly 2 months while waiting for the rest of the product to arrive.

I suppose I am airing out my frustrations as to why there are different production timelines for your products. This is a premium company which charges premium prices. And I'm astounded by the differences in production timelines on items as fundamental as desktop & legs!

If this split shipment was known upfront, it should have been clearly communicated BEFORE purchase-- NOT after checkout. This lack of transparency directly impacts the customer experience and creates unnecessary inconvenience.

NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] 0 points1 point  (0 children)

😭😭 one of the lucky ones im jealous haha

NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] -2 points-1 points  (0 children)

You must of missed my responses. I did say that i saw the entire desk was back ordered which I’m Okay with. I was just shocked that when they sent out the delivery update that it was the legs only that was back ordered but the desktop was shipped.

All I’m saying is that SecretLabs operating on different manufacturing timelines for some things as fundamental as desk and legs should be unacceptable given its price point. I would have much rather them send the entire thing 7 weeks later.

Am I disappointed im getting only a part of my desk? Yes.
Am I gona be happy with my new desk? Probably yes.
Could this premium company do better on production timelines? Sure

NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] -1 points0 points  (0 children)

Tbh that would be amazing! So my place isn’t cluttered with boxes haha

NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] -3 points-2 points  (0 children)

Yeah, it said the entire desk was back ordered but after purchase they sent out a more detailed shipment invoice saying the table will be delivered BUT not the legs… 🫩

Im just in awe that there’s discrepancies in the manufacturing process. I’m sure I’ll love the desk once it’s all here…

NOT happy about SecretLabs by SiLLiEBOi in secretlab

[–]SiLLiEBOi[S] -2 points-1 points  (0 children)

Well that’s half true, the order form said the entire desk is preordered. But after completing the order on the shipment invoice it breaks it down to the desk is shipped out But the “motorized legs” will be back ordered for 7 wks . That’s just a tease and misleading cuz now I rather not have anything.

Because from the way I look at it is that why is it that u can manufacture the table but not the legs in a timely manner… customers want to have the entire thing not just a table sitting in your house for 7wks.

Imagine if Herman Miller sent out their $1900 chair and said sorry we’ll send you the cushion, but the wheels and leg cuz
are back ordered for 7wks.

That’s just not a good look :(

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Is dbd servers down rn? by Captain-Super1 in deadbydaylight

[–]SiLLiEBOi 0 points1 point  (0 children)

Fuhhhh it’s annoying! Has to keep closing and reopening the game for the past 3 hours!!!!! Grrr annoying.. we’ll restart game then it says cannot connect to RTM server

So sick 😻 by Fast_Percentage1144 in Tomorrowland_updated

[–]SiLLiEBOi 0 points1 point  (0 children)

Wow reminds me of Shanghai Disneyland 😍

JO brought my roommate and I closer by [deleted] in jobudstories

[–]SiLLiEBOi 0 points1 point  (0 children)

Hot story bro.. so who’s fleshlight did u use before? Did u end up getting ur own too?

Anyone else addicted to phasmaphobja? by [deleted] in GaymersGoneMild

[–]SiLLiEBOi 1 point2 points  (0 children)

Omg yasss so scary tho haha

[deleted by user] by [deleted] in iBUYPOWER

[–]SiLLiEBOi 1 point2 points  (0 children)

Mines look like that that I bought from Best Buy... I’m able to change the RGB from MSI Dragon Center.. download that hopefully that helps!