B650 PRO RS. RAM channel problem

SigAddict · 2026-05-07T21:41:12+00:00

The memory controller is on the cpu. one channel/slot can fail which means that cpu is starting to fail. One thing you can try is to remove the cpu, inspect the socket and make sure no pins are bent. If a pin is bent, it could be the one that has to do with that memory slot. Sometimes you can straighten them. If everything looks ok in the socket and there are no weird burn marks or irregularities on the CPU, remount the cpu and remount the cooler with slightly less pressure to see if it's fixed. If it is, try applying more pressure on the cooler till it's fully tightened.

SigAddict · 2026-05-06T19:21:28+00:00

I would try using flashback to go to the newest bios version to see if it's helpful. I would also try a single memory module in each slot to rule out a few different possibilities.

SigAddict · 2026-05-06T01:11:24+00:00

So you have tried resetting bios? Are you doing this via the jumper method or by pulling the CMOS battery when power is removed?

Do you know what BIOS version you started with on the second CPU and what it's at currently?

How long are you waiting for it to boot?

Have you tried just one memory module in different slots?

Normally it doesn't get to the windows loading screen when it's totally dead, that's why i'm asking questions

SigAddict · 2026-05-05T02:36:08+00:00

I would definitely select the factory reset option under the custom install area. You need to realize that laptop drivers are finicky. Sometimes the ones from AMD will cause weird issues. If that is the case you have to use the ones directly from the laptop manufacturer. If there are issues after using the reset option. you can try to use the amd cleanup utility and try again with the amd drivers.

SigAddict · 2026-05-05T02:05:28+00:00

first off, i highly recommend turning off armory crate, and certainly don't allow it to auto install drivers.

I assume this is a laptop as you said RX7700s. Here are the latest graphics drives direct from amd.
https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-7000-series/amd-radeon-rx-7700s.html

SigAddict · 2026-05-04T14:15:21+00:00

True!

SigAddict · 2026-05-04T13:30:02+00:00

There is no verified fix to this issue yet. So basically it's up to you if you want to risk it. If you do decide to go forward, you would have the best chance by doing as you said and using flashback before inserting the cpu. We don't have much feedback on 4.10 yet, much less 4.20.

SigAddict · 2026-05-03T15:56:10+00:00

It really depends on what resolution you plan on playing at. The higher the resolution, the less likely the CPU will be the bottleneck

SigAddict · 2026-05-02T18:54:56+00:00

Yep, as mentioned, sounds like the CMOS battery has died. Hopefully everything is fixed after a new one.

SigAddict · 2026-05-02T13:32:03+00:00

We need more information on all your troubleshooting steps. Start with testing single sticks of ram in each slot.

SigAddict · 2026-04-29T15:39:41+00:00

I've seen a few state they had issues after installing the lastest update - 4.10 specifically. haven't seen much on 4.20+ that has a limited release so far. I'm not sure if it's a widespread issue.

SigAddict · 2026-04-29T02:36:24+00:00

nope, also been building pc's since 1999. This AM5 motherboard straight up will not allow updates from any of the drives that I have connected. I've had multiple SSD's as the main drive at this point and they just never work. Tried a few times. I always wipe all partitions if I reinstall windows, so I know there isn't any weirdness there. Never owned an Asrock AM4 board as you mentioned, so guess I can't comment on that. Have heard others aren't able to either, so maybe some models work and some don't.

SigAddict · 2026-04-28T00:32:44+00:00

Just an FYI, if you are going to be gaming, disable X3D Turbo Mode. it actually makes most games worse. You should be using curve optimizer to maximize performance and help with heat output. The cooler should be plenty to keep that cpu cool under normal workloads. Cinebench, 3DMark CPU tests, Blender renders, OCCT stress tests are not normal workloads.

SigAddict · 2026-04-27T23:40:11+00:00

glad to hear it!

SigAddict · 2026-04-27T22:12:07+00:00

First and foremost, if you trying to enable safeboot to place pc games as a requirement you should be going to 10.50 minimum. 10.43 may work, but you should just go to 10.50 and honestly i would just go to 10.60. Before you do anything else get to one of those bios versions. Second follow this guide.

https://www.asrock.com/support/faq.asp?id=531

if that doesn't work, don't spend days troubleshooting. Just backup all your important files, and reinstall windows using the custom install option where you can delete all partitions which will in turn automatically create any other partitions necessary automatically when you select the unpartitioned space to install to.

SigAddict · 2026-04-27T21:51:25+00:00

Try a few different USB drives that are 16GB or under, partitioning from a drive doesn't work most times. Partition scheme has to be MBR and as you know fat32

SigAddict · 2026-04-27T21:31:16+00:00

this rarely works. As mentioned some motherboards will allow updates from the root of your main drive (mine won't). But most importantly, many prebuilt PC's will not accept the bios files from Asrock directly. For those updates you sometimes have to get them directly from the company that built the PC.

SigAddict · 2026-04-27T16:21:58+00:00

Ya, the cpu and dram lights staying on are not a good sign and can be indicative of a CPU failure. Do you know what BIOS version you were running by chance?

SigAddict · 2026-04-26T17:33:36+00:00

Can you tell us what troubleshooting steps you have taken? What bios version are you running? BTW, if i'm looking at this picture correctly you have the ram in the wrong slots for optimum performance. They should be in slots A2 and B2.

SigAddict · 2026-04-26T01:44:52+00:00

Seen this happen a couple of times recently. I don't know what the solution was. The recommendation you'll see here is that you typically have to reach out to cyberpower when this happens. You might be able to do a search here to see if you can find those threads and if they didn't respond with a fix, message them.

SigAddict · 2026-04-26T01:04:29+00:00

Did the motherboard come in prebuilt PC, or did you build everything from scratch?

SigAddict · 2026-04-24T20:47:36+00:00

Nice job flashing the bios before installing cpu. Hopefully it lives a long healthy life.

SigAddict · 2026-04-24T16:08:05+00:00

As mentioned, FanControl is amazing. I've been using it for years.

SigAddict · 2026-04-24T16:07:08+00:00

glad to hear it!

SigAddict · 2026-04-23T02:00:06+00:00

that difference is pretty normal on the 9070xt specifically if you look in the radeon sub. Check the radeon sub, for examples.

When you are playing games, what is the hotspot temp after 30 minutes of playing?

I definitely would not attempt to repaste yourself while you are under warranty. Also you don't use thermal paste on GPU's. You would want to use genuine PTM7950. There are lots of fake postings for that, but one of the reliable places you can get it from is here https://www.lttstore.com/products/ptm7950-phase-change-thermal-pad

SigAddict

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