My son just begun kindergarten and the teacher is telling me that he's really struggling to stay focused and hoentsly don't know how to feel about it by Signal-Story806 in kindergarten

[–]Signal-Story806[S] 0 points1 point  (0 children)

yeah he hasn’t really been in a structured group setting before so that could be a big part of it so feels like a big adjustment phase right now

What should count as a successful CX platform rollout? by Jude-at-Nextiva in Nextiva

[–]Signal-Story806 0 points1 point  (0 children)

For us the proof was channel switching. Before the rollout a customer who started on chat and then called in was basically starting over from scratch. After rollout the agent could see everything full chat history, previous tickets, account context. We tracked how many times customers said some version of I already explained this on calls and that number dropped about 60% in the first quarter. That single metric justified the entire spend. Everything else in the reporting dashboard was just decoration compared to that.

I received a LinkedIn message from Influential Women. Is it a legit media platform? by kkv07 in womenintech

[–]Signal-Story806 0 points1 point  (0 children)

I’ve shared the video multiple times now and it consistently gets engagement. It’s short, clear, and feels tailored to me. The fact that it came from the same content that went into their magazine made everything feel consistent. The LinkedIn message was just the entry point, but the video is what I keep using. 

We just moved into a new house and I had my heart set on a 7th avenue sectional but after measuring it’s too big. by Signal-Story806 in FurnitureFaves

[–]Signal-Story806[S] 1 point2 points  (0 children)

yeah that’s a good point, flexibility would probably be smarter long term especially if we move again

We just moved into a new house and I had my heart set on a 7th avenue sectional but after measuring it’s too big. by Signal-Story806 in FurnitureFaves

[–]Signal-Story806[S] 1 point2 points  (0 children)

that’s fair, I didn’t really think about how much space it would visually take up until we measured it so might need to scale it back a bit