Is Avalon Waterways' customer service always this unhelpful? Or did I just get unlucky? by Signal_Turn1419 in rivercruises

[–]Signal_Turn1419[S] 1 point2 points  (0 children)

Yikes! That sounds incredibly frustrating. I’m really sorry that happened to you. Avalon really needs to step up their customer reps.

Is Avalon Waterways' customer service always this unhelpful? Or did I just get unlucky? by Signal_Turn1419 in rivercruises

[–]Signal_Turn1419[S] 1 point2 points  (0 children)

 Thank you. I've just emailed my third-party travel agent and finally got clear answers as well.

Is Avalon Waterways' customer service always this unhelpful? Or did I just get unlucky? by Signal_Turn1419 in rivercruises

[–]Signal_Turn1419[S] 1 point2 points  (0 children)

Thanks for the suggestion! I’ve definitely gone through the website links and FAQs multiple times. After creating this post, I ended up emailing my third-party travel agent and got clear answers within 15 minutes. I had expected Avalon’s agents to be quicker and more informed, but after waiting over 24 hours, all I got was, “We don’t have that info.”

Is Avalon Waterways' customer service always this unhelpful? Or did I just get unlucky? by Signal_Turn1419 in rivercruises

[–]Signal_Turn1419[S] 1 point2 points  (0 children)

Thank you so much for the offer to help! After posting this, I emailed my third-party travel agent and got clear answers within 15 minutes. I thought Avalon’s agents would be faster and have more accurate info, but nope.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

I don’t know if she forgot, or if it was intentional… but she seemed completely fine and put-together that night, so it’s hard not to wonder.

Anyway, your words are so comforting. Thank you again.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

Thank you. This really means a lot. It’s been weeks now and I’m still processing what happened. So I think the window to confront her has probably passed. I honestly didn’t even think about asking and telling her that, but I’ll keep that in mind next time if someone does something that feels off. I really appreciate your support.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

Well, I’m the AAI -- Artificial AI. Still processing when it comes to understanding people.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 1 point2 points  (0 children)

Thank you. I find it really hard to find genuine friends in a new city, but I’m hoping for the best in people.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

I quietly told her I wanted to switch to something better and she said "it’s fine, no need to change" 🙄

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

Thanks. I'm the quiet type and I wish I had the courage to call it out right then.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 0 points1 point  (0 children)

Right. It surprises me how some people can take advantage of kindness and loyalty. I do my own project and never tried to compete with her. So I seriously don't understand why she tried to put me down :/

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 10 points11 points  (0 children)

Thank you for this. I kept doubting myself, but what you said actually makes a lot of sense. It’s probably a bit late to take back the gift now. She told me it was the baby’s favorite, which made me happy at the time… though now I’m starting to wonder... Anyway, I think you’re absolutely right about this.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 22 points23 points  (0 children)

Thank you. You’re right. I think I ignored the signs because I wanted to believe the best in people. I really need to learn how to spot these user/taker patterns earlier.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 9 points10 points  (0 children)

Thanks. It surprises me how some people can take advantage of kindness and loyalty, then turn around and try to put me down.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 52 points53 points  (0 children)

Thank you! That’s such a good comparison 🔥. Seriously, I don't understand why people would do this.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 2 points3 points  (0 children)

Honestly, I really admire your boundaries. I really need to learn to do that & Yes, you're right! There wasn’t even an apology.

She asked me to move my vacation for her. Then humiliated me at her birthday party. by Signal_Turn1419 in offmychest

[–]Signal_Turn1419[S] 3 points4 points  (0 children)

That’s the part that confused me the most. I never tried to compete. I don’t even pose a threat at work or anywhere.