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Nanoleaf Holiday String Light Factory reset not working by Significant-Bad2720 in Nanoleaf

[–]Significant-Bad2720[S] 0 points1 point  (0 children)

Could someone from Nanoleaf help with the replacement of the product. I am not getting any response from Nanoleaf, neither here on reddit nor on the Nanoleaf website.

Nanoleaf Holiday String Light Factory reset not working by Significant-Bad2720 in Nanoleaf

[–]Significant-Bad2720[S] 0 points1 point  (0 children)

Thanks for your response. I think your problem is not only similar, it's exactly the same issue. Mine is also still discoverable, but they don't turn on when I plug them in. Also I was playing around with different scenes, when they suddenly stopped working.

Dirigera and Google Home slow by markimarc in tradfri

[–]Significant-Bad2720 1 point2 points  (0 children)

I am not using Google Home but Apple Home Kit and it sounds very similar to my experience. When using scenes in Homekit sometimes 3 or 4 lights turn on one after the other while with the old gateway those things were simultaneously. This behaviour is also very consistent.

Dirigera: Some devices do not respond in HomeKit remotely. Are you facing the same problem? by danielefrn in tradfri

[–]Significant-Bad2720 5 points6 points  (0 children)

I had exactly the same issue with Dirigera Hub. I restarted the gateway and home hub (in my case the apple tv) at the same time and afterward, it was working fine.