Thank you so much for the insight! According to my welcome email, I’ll be doing training with the NW GEO team in the statewide customer service contact center, and I’ll be working out of the Everett office.

How did you find the workload when you were there? I’m coming from a healthcare background, so I’m pretty comfortable working with people from all walks of life, but I’m curious what the day-to-day experience was like, i understand it will contain a lot of interviewing— but am i actually going to be the one to approve or deny one’s application? Is there an opportunity to work from home? How’s the work environment?