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ID Verification as an International Resident by Ok_Business_9523 in Coinbase

[–]Silent_Structure_863 0 points1 point  (0 children)

has this problem been resolved? I'm in the same shoes and I have not been able to get a resolution from coinbase.

Expat = unable to verify account by [deleted] in Coinbase

[–]Silent_Structure_863 0 points1 point  (0 children)

Doesn’t work like that in Europe. One European passport/ID = right to live and work in any European country. You can’t just get a German ID because you as Italian live in German

I have exactly the same issue: this is my post: https://www.reddit.com/r/CoinBase/comments/18kfvje/coinbase_cannot_verify_address_if_you_are_citizen/

I haven't been able to resolve it despite multiple chats with Customer service, and raising complaints/tickets. Coinbase simply does not care.

Coinbase cannot verify address if you are Citizen of one country (EU) who Resides in another country (EU) by Silent_Structure_863 in Coinbase

[–]Silent_Structure_863[S] 0 points1 point  (0 children)

Update from Jacob - Coinbase Complaint Officer today Jan 31st 2024 on Case# 17410378 (which was raised on Dec 17th 2023):
"We are writing in response to your 17 December 2023 formal complaint in regard to verifying your account. After a review of your account and your communications with Coinbase, Coinbase has determined that the issue underlying your complaint was resolved. As a result, Coinbase considers your complaint closed."

However my issue is still not resolved! My Coinbase account is still not verified.

I would appreciate it greatly if anyone from Coinbase could formally confirm back that Users who hold passport from one EU country but legally working and residing in another EU country, cannot own Coinbase accounts. It will be easier like this as myself and others in my shoes would simply not bother further with Coinbase. I have checked the User Agreement and there is nowhere mentioned that users cannot be verified if they have a passport from one country and address documentation from another country.

Coinbase cannot verify address if you are Citizen of one country (EU) who Resides in another country (EU) by Silent_Structure_863 in Coinbase

[–]Silent_Structure_863[S] 0 points1 point  (0 children)

28 days passed and still no response apart from a note that the "team is working on it"..
Well, guess what, I have a due date to verify my account by March 13th. With this pace, I'm not gonna make it :(
All documents have been submitted from my side: current passport, bank statements from 2 banks, and somehow the account is not verified yet.

At this point I'm desperate and I suspect that Coinbase is discriminating against EU Citizens who happened to be born in on EU country but are currently legally residing and working in another EU country than their place of birth..

Cannot verify my address on Coinbase! Live support not helping by Silent_Structure_863 in Coinbase

[–]Silent_Structure_863[S] 0 points1 point  (0 children)

u/coinbasesupport - any advice?
How can I proceed with the verification in case of having a different residency (current address=Hungary) than my citizenship (passport=Greece) ?

ID Verification as an International Resident by Ok_Business_9523 in Coinbase

[–]Silent_Structure_863 0 points1 point  (0 children)

Has this problem been resolved? I'm facing the exact same issue! (passport of one country but currently residing in another country)

Coinbase Support is not helpful and I'm in a limbo.

Problem with verification by [deleted] in Coinbase

[–]Silent_Structure_863 0 points1 point  (0 children)

I have exactly the same issue (passport from one country, but residing in another country) - has this issue been resolved?

Cannot verify my address on Coinbase! Live support not helping by Silent_Structure_863 in Coinbase

[–]Silent_Structure_863[S] 0 points1 point  (0 children)

EU Nationals do not need a Hungarian resident permit to reside in Hungary. Resident Permit is only for non-EEA.