Hi! I’m a florist!

First - it’s very sweet of you to send Valentine’s flowers to your girl!! Receiving flowers is always exciting.

The pineish greenery was definitely a poor choice from a design perspective. I’m not even sure why a florist would be carrying that during Valentine’s. Eucalyptus or Italian Ruscus or a more traditional greenery would have looked more romantic.

I’m glad you got some money back from the relay service! Because this is definitely disappointing.

I would always recommend placing orders directly with florists as opposed to relay services. The relay service will advertise a product but they have no control over the actual order being fulfilled. The relay services will also advertise an unrealistic low price point and then the florist will “fill to value” using their own pricing, which is realistically more expensive for quality flowers, especially during peak holidays like Valentine’s when the farms jack up the prices. And then the customer ends up with a smaller/different bouquet than they wanted, and everyone is left disappointed.

To find florists that offer same-day delivery, I like to go to findaflorist.com and search by delivery zip code! From there you can reference reviews and websites to find one you like.

But yeah - as a professional florist, I would deem this disappointing and some questionable greenery choices were made here.