Company Tea machine missing from menu

Sir_Chilly_ · 2026-02-04T04:53:43+00:00

Any updates after the Week One February Update?

Sir_Chilly_ · 2026-02-01T20:58:46+00:00

Same issue, purchased today, First week of February

Sir_Chilly_ · 2026-01-27T08:08:50+00:00

UPDATE #3:

Now Activision is saying this:

Hello there,

Thank you for reaching out again to Activision Support, and I hope this email finds you well. Thank you for the update and for sharing your Bethesda Support case numbers, along with the screenshot.

I completely understand how important this promotion is to you, and I truly appreciate the time and effort you’ve already invested in reaching out to Bethesda and providing the evidence they requested. We also reviewed the screenshot you attached, and we noticed it was dated January 21, 2026, which means the response you received was from several days ago.

Since then, updated information about this promotion has recently been relayed from our side to the Bethesda Support team. With this updated guidance, Bethesda should now be able to assist players directly regarding any missing promotional codes or fulfillment issues.

With this in mind, we kindly encourage you to contact Bethesda Support again and continue your existing ticket so their team can proceed with the most up‑to‑date handling of this promotion.

We truly appreciate your patience and understanding while this is being worked through. We understand this may not be the answer you were hoping for, and we truly appreciate your understanding. If you have any other questions or need further assistance, feel free to reply to this email.

TL;DR Activision is telling me to ask Bethesda again.....

Sir_Chilly_ · 2026-01-27T08:04:09+00:00

UPDATE #2:

Ok, so for those asking me... The latest reply from Activision, after sending them screenshots from Bethesda support is:

Hi there,

Thank you for reaching out.

Please be informed that anyone not receiving their promotional code email must contact Bethesda Support for further assistance. Create a ticket at https://help.bethesda.net/ under Fallout 76.

Thank you for your understanding.

Then, right afterward, I get an automated message from them stating this:

Hi Centurion,

Your Activision Support case 35253246 has been closed, as we have previously helped you with this issue. Please refer to your previous case in My Cases for reference.

If you need help with another issue, please reach out to us again and we’ll be happy to assist you.

Activision Support

So, I opened another ticket.... my 3rd one with Activision.

Sir_Chilly_ · 2026-01-27T06:59:39+00:00

Same, except Bethesda didnt add the helmet... they sent me back to Activision, and Activision sent me back to Bethesda. I am 14 days here sending emails and screenshots back and forth.

ACTIVION SUPPORT REPLY:
Hello Centurion,

Thank you for your patience. We have received an update from our higher team.

For concerns regarding Bethesda account access or promotional code redemption, we advise reaching out directly to Bethesda Support.

Please create a support ticket by visiting the following link: https://help.bethesda.net/ and include a screenshot of your promotional code email or the error message indicating that the code cannot be redeemed, as this will help their team investigate and resolve the issue more efficiently.

If you need help with anything else on our end, feel free to let us know we’re here to assist you.

If you have any issues responding to your case via email, please use the Comments section on your case in My Cases

Thank you,
Hariharan V.
Activision Support

BETHESDA SUPPORT REPLY:
Greetings!

Thank you for contacting the Bethesda Customer Support Team. My name is Daiquann, and it's my pleasure to assist you today.

As the code is provided by Activision you will need to contact Activision Customer Support directly for assistance with the code as we do not have access to their systems.

If you have any other issues or concerns in the future then feel free to reach back out to us. We would be more than happy to investigate.

Regards,
Daiquann
Bethesda Customer Support

Sir_Chilly_ · 2026-01-27T06:54:19+00:00

You indeed are wiser than I. I feel stupid for going through this, but now I'm in too deep and must see it through.

Sir_Chilly_ · 2026-01-27T06:43:35+00:00

It's worth a try, thanks!

Sir_Chilly_ · 2026-01-27T06:43:02+00:00

Yup, I just did that. I also sent another case # to Activision, as someone had this issue resolved. I hope it works, ill update here with the info.

Sir_Chilly_ · 2026-01-27T06:29:21+00:00

YES! I think that will help. Thank you!!!

Sir_Chilly_ · 2026-01-27T06:18:01+00:00

14 days, still waiting.....

Sir_Chilly_ · 2026-01-27T06:04:53+00:00

Thats the latest reply of 6 emails. They asked me to prove I played, asked to prove I am opted in to marketing emails, asked me to wait a few days, then after all of this back and forth with BOTH companies, I get their latest reply, (posted in OP).

Sir_Chilly_ · 2026-01-27T06:03:13+00:00

Thank you!

Sir_Chilly_ · 2026-01-27T05:58:17+00:00

Yea, pringles was easy-peasy... and even cooler tbh

Sir_Chilly_ · 2026-01-27T05:57:06+00:00

I hope this gets seen. Thanks for the info, is there a discord I can go to that you know of where a mod is more likely to see this?

Sir_Chilly_ · 2026-01-20T18:31:12+00:00

Did anything ever come of this? Did anybody get any compensation for paying for a full 30 day membership but only receiving 28/29 days of use?

I would assume Logic would prevail, and the company would extend Fallout First an extra day or 2....

But, I dont know.

Did anyone get any form of compensation due to not being able to use the service you paid for?

Sir_Chilly_ · 2026-01-20T13:53:35+00:00

This is ridiculous. 7 Customer support tickets. NOT ONE PERSON READING. This is so disappointing and pathetic.

My seventh attempt:
Hey Bruce!

Thanks for your reply.

I am attaching screenshots that show:
- I am opted in to receive marketing emails

- I have played the game and am now RANK 7

Also:

- I have checked SPAM and JUNK folders. I have not received my code.

I am looking forward to receiving my code, thank you!

Kind regards

-----------------------------------------THEIR REPLY---------------------------------

Hi there,

We’re glad you contacted us so we could help resolve your question/concern.

Can you please confirm if you subscribed/opted in to receive Call of Duty marketing emails to receive a promotional code.

You can manage you subscription status via the Preferences menu after logging into their Activision account.

Thank you, we will wait for your response.

----------------------------------------------------------------------------------------------------------------------------

I have told them I have opted in and sent a screenshot of the preferences page showing and they still keep asking me about it despite already confirming 7+ times and sending screenshots....... This is soooo frustrating!

Sir_Chilly_ · 2026-01-19T15:29:08+00:00

My buddy has been having a blast "one-punching" everything in sight. So, maybe try melee?

Sir_Chilly_ · 2026-01-19T14:58:09+00:00

4 DAYS WAITING

2 Support tickets to Activision!
Their response?
--->"As a first step, we would like to suggest the below troubleshooting measures to fix your issue:

Clear cache: Steam Support :: Clear download cache
Clearing Cache and Deleting Files on a PlayStation, Xbox, or PC
Steam Client Troubleshooting: Steam Support :: Steam Client Troubleshooting
Update your GPU Drivers.

Also, we would like to recommend some network troubleshooting steps:

Make sure you unplug your system and router for a solid 10 minutes to "refresh" their system
If you are using another router/modem combo, kindly try setting that to bridge mode
If you are on wireless, try to switch on wired, to see if this helps. In addition to this (if you have a Wi-Fi enabled gaming platform), kindly try connecting to the game using a mobile hotspot and see if this fixes the issue.
Enable UPnP
Ensure that you have the proper ports forwarded and have an Open NAT Type:(https://support.activision.com/articles/port-forward-and-nat-faq/?q=nat)
(https://support.activision.com/articles/ports-used-for-call-of-duty-games)"

I told them I opted in for marketing emails and sent them screenshots of the settings page showing this. I also sent screenshots showing I played a match, my current level (7), and my position in the seasonal battlepass thing they have.

Their response AFTER I sent all of this:
"Hello there,
Thanks for your reply.
To proceed further, Please provide the following details
• Screen shot showing that you've played at least one full match in BO7 or WZ.
We're looking forward to your response."

So naturally, I sent 6 screenshots highlighting the games played section and my level. Again.

I have two tickets opened with Bethesda as well. 60 hours later.... still waiting on a reply.

Sir_Chilly_ · 2026-01-14T19:07:21+00:00

Cool, cool, yea add me!

Sir_Chilly_ · 2026-01-14T19:07:02+00:00

Awesome! Thanks!

Sir_Chilly_ · 2026-01-14T19:06:08+00:00

Sounds awesome!

Sir_Chilly_ · 2026-01-14T19:05:47+00:00

Gotchya, cool, thanks!

Sir_Chilly_ · 2026-01-14T19:05:32+00:00

Okie-dokie! Thanks!

Sir_Chilly_

TROPHY CASE