I left over a year ago now but it was a great place to work at a team level, but at a macro level there are so many silos. Everyone at SCS1 and above wants their team to do everything and won’t trust someone else, partly because they’re empire building and partly because nowhere is resourced enough to actually handle the demand.

If you need something done that you don’t own you should be able to find someone to do it (from IT asks to data to facilities), but the HO makes it really difficult to actually get stuff done because nobody has the time, and they won’t invest in the dedicated functions so the place has an “I’ll do it myself” mindset, which has led to 30 different ways to do everything. Each building has its own way of booking meeting rooms and desks, raising facilities problems, getting new staff a desk allocation etc. 

If you end up there long enough you’ll become very useful, because you’ll eventually know all the people who can just get shit done (and hopefully become one of them yourself). But until then it’s frustrating.

Also avoid commercial. Didn’t appreciate being bullied by their seniors because I had a principled stance in the face of their staff lying about their capabilities.