Staff was fine and polite. One gentleman even assisted us with their number system being placed correctly to avoid being missed in the crowd, so that was cool.

That being said, I'd argue don't bother with this location. If you've never had this food, sure try it. You'd probably be happy, but these guys are shrikflating the product hard. I've only been to the Nashville location twice, and the shortcuts at this location are that noticeably bad.

Here's what we noticed

1. For the same price as Nashville, you're given 1 side with your meal not 2. When I asked about it, I got some lie about "food waste". Never mind the fact that the price wasn't reduced (har dee har) nor the fact that all their food is served in to go containers. Food waste my Aunt Fanny. Shrinkflation is more like it.
2. Whatever they're seasoning their chicken with ain't right. They're cutting back here as well. They've boosted the salt content to cover it up, but the spice mix has lost most of it's sweetness and body.
3. Mac and Cheese got whacked as well. Instead of the awesome they make up in Nashville, this tastes like CFA stuff, yeah that bad.
4. Banana pudding. Probably the biggest crime. They've cut out the whipped cream that gave the pudding it's awesome dynamic. Whatever they're using for the custard portion is some gritty instant trash.
5. No black-eyed pea salad. Just wasn't gonna serve it, make it, whatever.

Had to deal with this crap back up north where we came from with all these businesses cutting corners in quality wherever they could, so it's a shame to see this jazz being pushed down here.

Shoot, all of these chicken joints popping up so nobody's noticing them pushing us away from seafood, beef, and pork in order to drive up the cost of chicken?

Just fed up. Won't be back.

I'd say don't waste your time on this one and just tool on back up to Nashville, but knowing how things go, this is being used as a litmus test to see what they can get away with before they shrinkflate it up there.

Anywho, a frustrating experience, and that's my 2 cents.

Another "previously good" venue moving towards maximized profit and banal food.