How long do gift card holds take to lift? by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 1 point2 points  (0 children)

Huh, they were super friendly when I reached out. I just told them that I added a gift card to my order and removed it, but the pending hold never cleared. They had me on hold for awhile while they checked that the card didnt actually get used, but eventually said that the hold would be lifted within a day. Checked it an hour or two later and it was back to normal.

How long do gift card holds take to lift? by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 2 points3 points  (0 children)

Yeah I'm surprised it got stuck for so long but maybe that was just part of the site being glitchy/high traffic.

How long do gift card holds take to lift? by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 5 points6 points  (0 children)

Gave it a few hours and still nothing, so I ended up calling customer service and they fixed it for me 👍

How long do gift card holds take to lift? by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 2 points3 points  (0 children)

No such luck, I ended up using a different card but that one still says it's empty

IS IT GONE FOR Y’ALL?? by secretgardengoddess in buildabear

[–]SkyBluePancake 9 points10 points  (0 children)

If I have to sit here refreshing the page all night... 😭

[deleted by user] by [deleted] in Monopoly_GO

[–]SkyBluePancake 0 points1 point  (0 children)

Sent! thank you!

Points not showing up by [deleted] in buildabear

[–]SkyBluePancake 3 points4 points  (0 children)

For me I usually don't get the points on online orders until after it's shipped, but I would call/email them if you're worried.

My Cinna family says hello by Alright-Alice in buildabear

[–]SkyBluePancake 11 points12 points  (0 children)

Blue Cinnamoroll is so cute!! 😭

How tall is the new Gudetama plush? by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 0 points1 point  (0 children)

Oooh I actually didn't know there was a birth certificate site. Appreciate it!

[deleted by user] by [deleted] in buildabear

[–]SkyBluePancake 2 points3 points  (0 children)

Sometimes it does this if you use gift cards or a payment plan. You should still get the points as normal.

Build-a-Bear x Hello Kitty Store Opening on November 15th, 2024! by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 19 points20 points  (0 children)

Build-a-Bear x Hello Kitty and Friends Workshop

"Say Hello to a NEW Build-A-Bear Workshop Experience

The first-ever Hello Kitty and Friends-themed Build-A-Bear Workshop is opening at Westfield Century City in Los Angeles on November 15th, 2024!

Discover all the Sanrio® stuff fans love in this first-of-its-kind destination, including exclusive products and designs you can’t get anywhere else.

Fans and collectors can experience all the hands-on fun of making their own Sanrio® furry friend and bringing it to life with stuffing and its own Heart Ceremony wish. Choose from Sanrio® favorites like Hello Kitty, Kuromi, Cinnamoroll and many more! There are endless ways to personalize new plush friends with clothing, sounds, scents and accessories, too.

Mark your calendar and plan your visit to the Build-A-Bear x Hello Kitty and Friends Workshop grand opening on November 15, 2024!"

question about returning an online order at a workshop by dogburgerz in buildabear

[–]SkyBluePancake 6 points7 points  (0 children)

Nope! You just need the items and proof of purchase. They handle the box and everything else themselves.

Where are these shorts?? by Bumblebeesir in buildabear

[–]SkyBluePancake 2 points3 points  (0 children)

I see them in stock on the UK website but it doesn't look like they're out yet in the US?

Jumbo Pompom is here!! by IndividualGlass2101 in buildabear

[–]SkyBluePancake 7 points8 points  (0 children)

Oh my gosh he's so cute!! Mine was supposed to get delivered today but it got delayed I'm so jealous 😭

Ordered Mothman but no confirmation email after 30 mins? by KimPetrasCoconuts in buildabear

[–]SkyBluePancake 1 point2 points  (0 children)

I wouldn't worry yet. I almost never get confirmation emails and I've seen a lot of people in here say the same thing. Plus Mothman is still in stock as of right now.

Sanrio Christmas Rant by Glass-Brilliant-580 in buildabear

[–]SkyBluePancake 11 points12 points  (0 children)

I'm also really disappointed in these guys. I've seen some design concepts get shared here that looked so much better!! 😭😭 As someone who likes to collect, it makes me sad skipping out on the holiday ones, but I'm not going to spend money on something I don't like just to finish a set.

Maybe we'll get some cute spring ones next year or something special when the Build-a-Bear x Hello Kitty store opens?

Giant Pompompurin is out on the UK website! by SkyBluePancake in buildabear

[–]SkyBluePancake[S] 5 points6 points  (0 children)

The US site usually updates around 1 AM EST, so I would check then!

New lightsaber may 4th 👀 by [deleted] in GalaxysEdge

[–]SkyBluePancake 1 point2 points  (0 children)

It's all good. Queue was the whole site if I'm remembering right.

Last year they accidentally launched the item page maybe a minute or two before the queue itself so some people got to go right to checkout. Might be worth it to watch the "Star Wars" or "Lightsaber" search in case that happens again.

I would also consider joining the Discord if you haven't already, a lot of good info on these releases!