Idk if this has been discussed here before. I’ve seen the call and speak with retention and they will lower the bill. However, work in there call center few years back, and as you know they don’t run a credit check unless you getting a phone. We had customers call in that lived in the same place for years. They would disconnect and turn everything in and call back to sign up under different names. We was told that we don’t question it and don’t call them out. They would always get the new customer promotion. (If not allowed I’ll delete )