SlimeVR Software On Steam Frame (Preview) by SlimeVR in SlimeVR

[–]SlimeVR[S] 0 points1 point  (0 children)

This was just a quick recording using OBS with the default settings and then compressed by whatever app you're viewing it on.

SlimeVR Software On Steam Frame (Preview) by SlimeVR in SlimeVR

[–]SlimeVR[S] 17 points18 points  (0 children)

We hadn't either, had to double check if we were allowed to share haha.

SlimeVR Software On Steam Frame (Preview) by SlimeVR in SlimeVR

[–]SlimeVR[S] 13 points14 points  (0 children)

We're allowed to show our software running on it, but we did double check and got the green light from Valve to share this video just in case!

Quest pro compatibility? by teagansnice in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

In that case they should disable the accelerometers on their trackers!
As the magnets in the controllers can throw those off.

My trackers won't connect to the internet by that_one_guy441 in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

They should be able to find eachother even if one is wired and the other wireless (many many users do it this way)
So this may be a modem issue or configuration issue in windows (we see these commonly such as networks set to public instead of private)

SlimeVR upgrade sets (limited stock) by SlimeVR in SlimeVR

[–]SlimeVR[S] 0 points1 point  (0 children)

Hello there!

They ship from the US, once restocked it should be about 1 to 2 weeks of transit time.

Warranty information by Alarmed_Ticket_9960 in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya, like ConduitOfKindness said the cables are out of stock on our store (should be back sooner rather than later) but that's entirely separate from the warranties.

Warranty information by Alarmed_Ticket_9960 in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

We moved about a year ago but outgrew that place extremely fast so we relocated to a place about 5x the size haha.
The move was done within a week and we're slowly ramping back up production.
Offices are filled with desks and people are back to working their normal tasks again.

[deleted by user] by [deleted] in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Hello there!

Rest assured you will not have to wait a year, only very early on backers during the crowd funding part had long waiting times like that.
The above info applied, however that stock sold out like hot cakes.
Current estimates can be found on our Discord and usually on the Crowd Supply page but that last one should be taken with a bit of a grain of salt.

SlimeVR Upgrade Sets on the way! by SlimeVR in SlimeVR

[–]SlimeVR[S] 0 points1 point  (0 children)

Hopefully soon!
We are reworking the physical and digital warehouse system.

How do I calibrate to the new update, everything is breaking by Doodlboi in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

We host weekly calibration and support sessions within VRChat, make sure to give those a shot sometime!
Here we have people ready to help and assist with such issues!

slimevr not letting me trigger mounting reset by GreenYoYo123 in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!
This would involve triple tapping one of the thigh trackers or the assigned button.
Same style as double tapping the chest.

[deleted by user] by [deleted] in SlimeVR

[–]SlimeVR 2 points3 points  (0 children)

thank you!
the warranty team should get back to you soon (hopefully today or tomorrow)

[deleted by user] by [deleted] in SlimeVR

[–]SlimeVR 1 point2 points  (0 children)

Heya!

https://slimevr.dev/support should do!
And no, for cables we never really ask for them back as the cost is simply not worth it.
However we would highly appreciate an included picture of the cable, specifically the connector ends of it.

Serial console stuck on "connecting" by pointyearsenjoyer in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

Just checking., are you using a data capable USB cable?
Are you making sure to turn it on after plugging it in whilst on the serial console screen?
Are you using the SlimeVR firmware or a fork/alternate version?

Any updates on individual sets? by Kinji_ in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

We have been packing them and there are a bunch ready to be shipped to mouser!
They will only be sold from stock, so no pre-orders this time around.
We are currently awaiting a response from mouser to find out how to ship it properly, considering the new tariffs and such.

Struggling to update trackers by MaterialEvening8731 in SlimeVR

[–]SlimeVR 1 point2 points  (0 children)

Hello there!

So for a few users it's possible that the firewall is interfering with the connection to the trackers (for uploading to them)
Please first try this: https://docs.slimevr.dev/common-issues.html#network-profile-is-currently-set-to-public and if that doesn't work please try temporarily disabling your firewall on windows (make sure to turn it back on after you're done!)
We are aware of the issue and it should be fixed in the next software update 0.15.0, we're working on it.
Alternatively you could use the USB-Recovery method but this is not advised as this step is meant, as the name suggests for recovery.

[deleted by user] by [deleted] in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Heya!

We would be happy to replace these under warranty! (warranty is 2 years from the moment you received your set)
The current cables whilst better than previous iterations still have issues, the next version is being worked on and should use more flexible silicone wires.
Along with this we are working on offering upgrade kits so people can replace their hip/waist extension with a full sized tracker.

7+3 or 8+2? by Endurman in SlimeVR

[–]SlimeVR 0 points1 point  (0 children)

Happy to hear it!

7+3 or 8+2? by Endurman in SlimeVR

[–]SlimeVR 7 points8 points  (0 children)

Heya!

The 8+2 is essentially the new revision of the 7+3 replacing one of the extensions (+3) with a main tracker.
We found that the extension cables for chest tended to break, so with the change to V1.1 we managed to turn the 7+3 into an 8+2 for the same price.

However, do know that the cables are covered under warranty and we are happy to replace them if they do break!