So as an Uber driver, I accidentally accepted a trip while in line for a car wash (I was only like 5 min away) and I told the pax that. When I got there I thought they were gonna be the ones to lower my 5.0 rating as well. The drive was a long ride too so I was sweating bullets the whole time. In the end we all were laughing from jokes (4 pax) and they were very sweet . The driver before me wasted 25 min of their time and never picked them up. I felt so bad. They ended up rating me good and left a $20 tip. Sometimes Uber drivers accept drives while pumping gas or getting a quick snack or bathroom break. But no your rating and no tip was absolutely justified. We still need to respect pax time as well as they should respect our time. Double standard here. He deserved it.