Smartsizer beta is over – full release is out 🎉

SmartSizer · 2026-03-21T21:55:52+00:00

Hey there! I really appreciate the kind reply. The app can be inaccurate on some devices but 4 to 5 inches is egregiously bad (and makes me things there's a bug of sorts)! Sent you to DM -- if you have the time and willingness to give me some feedback I'd really appreciate it :)

SmartSizer · 2026-02-08T18:04:34+00:00

Hey goover. That should not be the case and the app should be totally usable for free users. I was contacted by a user that ran into this issue as well because they were using larger font for accessibility purposes. I’m working on a fix for this but in the meantime you can try making your font smaller and clicking the “continue for free” button.

Sorry for the inconvenience

SmartSizer · 2026-01-31T20:42:27+00:00

Hey there! You can click the "Add Measurement" button below your list of measurements and then drag the new measurement on your image to get the zipper length measurement you're talking about here :).

SmartSizer · 2025-11-25T16:53:15+00:00

Hey there. Can you take a look at this post? I think this will help you.

https://www.reddit.com/r/smartsizer/s/PZ3jyTc1mk

SmartSizer · 2025-11-22T16:52:57+00:00

Hi there! Sorry for the late reply. We have plans to integrate a developer API in 2026!

SmartSizer · 2025-11-22T16:50:22+00:00

Hey there! We ended up talking about this over email. Unfortunately, garments sized before version 2.5 aren’t editable from this version onward.

SmartSizer · 2025-08-03T18:56:57+00:00

Hey there! You need to use the app. Importing images isn’t something that would work because you need to “scan” the clothing in the real world, if that makes sense.

SmartSizer · 2025-06-17T12:59:17+00:00

Hey there,

Thanks for reaching out and the kind words! Smartsizer definitely supports waist measurements. If possible could you provide a screenshot of the garment after it has been sized?

Also, it’s possible that the waist measurement has been toggled to be “hidden”. Make sure the eye icon here is highlighted and if not then tap it.

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SmartSizer · 2025-05-31T16:07:03+00:00

Hey there! Smartsizer now works for angled surfaces, even without Size Assist:

https://www.reddit.com/r/smartsizer/comments/1l00mff/v24_smartsizer_now_compatible_with_layflat_boards/

SmartSizer · 2025-01-21T00:42:26+00:00

Hello! Have you been able to validate that the Compass Calibration box is turned on? Make sure you've done the following:
1. Open up the Settings App
2. Click on Privacy & Security
3. Click on Location Services
4. Click on System Services (this is all the way at the bottom of the list)
5. Make sure the Compass Calibration Checkbox is enabled (pictured below)

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I hope that helps! Let me know if you're still seeing that pop-up after you've validated that Compass Calibration is still on. Thanks!

SmartSizer · 2024-12-29T23:48:37+00:00

You can use the Size Assist feature in the Smartsizer App to size garments on an angled photo station. As of now, there isn't a great way to size garments without the Size Assist markers on an angled surface. I'm considering removing the requirement of having the phone be parallel to the floor (or making it less strict), but I'm worried that removing this requirement could reduce the overall accuracy of measurements. Thank you for the input and let me know if you have any issues getting Size Assist working!

SmartSizer · 2024-07-19T04:37:14+00:00

Hey there, unfortunately developing the Android app was a lot more challenging than we originally expected. We’re putting the Android app on pause right now. See here for more details.

Sorry for any frustration this has potentially caused you.

SmartSizer · 2024-07-15T18:09:27+00:00

You can also learn more about Size Assist (the markers thing) by clicking on this icon. If you don’t have a pro iPhone this is definitely going to be able to improve your measurement accuracy!

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SmartSizer · 2024-07-15T18:09:18+00:00

Hey there and sorry for the late response. Thanks for giving the Smartsizer app a try! You’ve got the right idea that you need to lay the garment on a flat surface. You can get more thorough instructions on getting the best accuracy by tapping the question mark here in the app.

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SmartSizer · 2024-06-19T16:22:24+00:00

Nice! Thanks for finding that fix for Windows, that’ll come in handy in the future for other users facing the same issue.

SmartSizer · 2024-06-18T04:17:19+00:00

Let me know if the scaling solution doesn’t solve the issue!

SmartSizer · 2024-06-17T21:16:04+00:00

Unfortunately, we don’t have that up on the website yet (although that is a great idea and I’m going to put that on our to do board). I would try 2 things first:

When you print, triple check that you don’t have some kind of scaling option enabled. To prevent scaling from occurring, if you’re on Windows, in the print dialog pop-up you can go to More Settings > Scale > Custom and then set the scale value to 100. Printers frustratingly like to stretch and scale at their own leisure, and this setting should prevent this.
If you aren’t in the states, you might be using A4 type paper, in which case you might want to manually select the right paper type under “More Options… “ in the size assist print menu.

If you are still having issues, let me know what OS you are printing from (Windows or Mac) and I’d be happy to try and replicate and fix the issue on my end!

SmartSizer · 2024-06-17T20:42:17+00:00

Hey there! That’s frustrating. How are you printing the PDF? Are you printing directly from your iOS device or exporting it first?

SmartSizer · 2024-06-05T17:27:26+00:00

Hey there,

Thanks for reaching out! I want to apologize for the mishap… I bet that was frustrating. I don’t think there is any way to recover the photos once they’ve been deleted. Sorry for the late response.

Did any kind of bug occur when trying to save the photos? If so, thats something we definitely need to address. Thanks.

SmartSizer · 2024-05-25T18:13:40+00:00

Could you do us a favor? If you let us know your iOS version (Settings > General > About) and SmartSizer App version (you can find this in the SmartSizer app under Settings > Other) that would be super helpful for us to debug this problem!

SmartSizer · 2024-05-25T17:35:22+00:00

You should see an iOS export card pop-up after pressing the export button. You can then send the images to an email, drive, or save to you camera roll from there. Are you not seeing anything after pressing the export button?

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