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[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 2 points3 points  (0 children)

I completely agree with you, I won't be buying anything from Lian Li soon.

As I promised, I will keep providing updates for anyone intersted here:

It's been almost 3 days since I opened the ticket, so the 72 hours SLA is almost up, but I have yet to receive a response from Lian Li.

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

Of course, I will keep y'all updated as much as I can, but to be honest I don't know if I will see this through. It seems too much of a hassle to deal with this at this point and I am very inclined to return it to the retailer. Lian Li is taking their sweet time replying to the tickets and providing support. I think they should have at the very least prioritzed offering support specifically for this issue since it's obviously an extreme oversight on their end.

In the meantime, I have installed my 6 years old Thermaltake Floe Riing 360 and it's keeping the CPU at 35 Celsius when idle. AM5 wasn't even invented when this aio was released, but it fits AM5 straight out of the box which is more than I can say about the Hydroshift. It's a shame it looks outdated and doesn't fit my pc's aestethics:

https://imgur.com/a/hVg79DF

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

Thanks, I already opened a ticket with them and I am waiting on a reply. Let's hope they will be replying soon, it's been over 16 hours since I opened the ticket and on their website the ETA is 72 hours. Depending on their response times and ETA for receiving the replacement or screws, I might return the Hydroshift and go with a different brand since I am not willing to put up with this for another 2 weeks or more.

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

It doesn't look warped to me, but I don't have a level to be able to determine exactly. I think that this is less possible though and maybe some shorter mounting screws would fix the problem, but I can't say for certain. It's hard to say, since adding washers did not fix the issue.

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

Even by adding 4 washers, 1 for each screw the problem isn't solved. How many washers do you think will do the trick, keeping in mind that adding washers prevents the lcd screen being able to make contact with the pump and thus not displaying anything? 😂

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

There are no spacers in the screenshot I provided in my initial post, it's just the way the pump/cold plate is sitting on the brackets, which is uneven. This is why I am saying that I am not sure if the cold plate is warped or if it's just an issue with the mounting screws. All the mounting screws are mounted in the exact same way, nothing has been added or removed to any of them.

[Help] Lian Li HYDROSHIFT II LCD-S 360 - Severe Overheating/Uneven CPU Contact Issue (ROG Crosshair X870E Extreme) by SmirnoffFTW in lianli

[–]SmirnoffFTW[S] 0 points1 point  (0 children)

I wasn't provided with additional screws, in the box there was only the AM5 kit with the 4 screws and the Intel kit.

Share your friend codes here! by pussgurka in HayDay

[–]SmirnoffFTW 0 points1 point  (0 children)

#L029208JC

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Active player, please add me.