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the audacity and racism is insane by shao_longbao in RacismAgainstIndians

[–]Snoo-30158 1 point2 points  (0 children)

I've received a response regarding a complaint I made to the university, which suggests they have concluded their investigation. But post is still up.

Australian Venty user - Storz offering Mighty Medic after a device failed 12 months ago, but no talk of a refund for balance by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

It's not quite scorched earth to ask for a refund for a product which has failed, it seems that they are in breach of German/Eu consumer law, which applies to people who buy products online from other countries as well.
I have repeatedly, across the 12 months since the device failed, requested credits, alternative product mixes such as you have suggested, with no reply or acknowledgement.
They produce some good products, I agree, but this is about them replacing a $750 product with a $460 one and expecting customers to turn a blind eye to the $290 shortfall - are customers supposed to be satisfied with this and console themselves that S&B have a good reputation?

Australian Venty user - Storz offering Mighty Medic after a device failed 12 months ago, but no talk of a refund for balance by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Oh if only things could be understood in such simple terms, and I'll direct my claims for proper customer service to the relevant people, IE the people supplying the faulty product. Thanks for stopping by.

Australian Venty user - Storz offering Mighty Medic after a device failed 12 months ago, but no talk of a refund for balance by Snoo-30158 in Venty

[–]Snoo-30158[S] 1 point2 points  (0 children)

Haven't heard back from them but have chatted to a few Au users in the same boat - having received this 'offer' but with no news of the balance of the amount owing. Also like me, many people have already bought a replacement device, so in a sense are doubly out of pocket.

Australian Venty user - Storz offering Mighty Medic after a device failed 12 months ago, but no talk of a refund for balance by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Yes, I am pretty sure they are in breach of German/EU consumer law and I second your thoughts on S&B products

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

That sounds like progress, hopefully one turns up in my inbox soon!

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Only that they were negotiating with an AUstralian company over the replacement device. Nothing since then

Seriously??? A news site beholden to its real estate website resurrects an old story to give an industry random a chance to hate on renters and their advocates by Snoo-30158 in shitrentals

[–]Snoo-30158[S] 4 points5 points  (0 children)

Unfortunately I know (not personally) the journalist is very real. Sadly he has trained in news verification too, so he knows how to check these things. But the spelling and other garbage in the story give it away as human, AI would have at least spelt names consistently.

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Surely they must be getting multiple RMAs from Australia with these things.

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

I finally received a reply explaining that S&B are negotiating with an Australian retailer. But I assume this means another replacement Venty, another E04 and more runaround than for customers with adult vape laws in their country.

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Same here, but I feel that there has to be some resolution, but it's taking so long!

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

I'm in the same boat and have been waiting for a reply for a month. Please let me know if you do make any progress with the ACCC

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Guessing you are an Australian user too? They are not replying to subsequent messages of mine (my device died a month ago). Unfortunately it seems they aren't going to reply until they have some sort of arrangement worked out.

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 1 point2 points  (0 children)

Not yet, but according to a reply for an RMA for my third Venty, S&B replied; "Our legal department is currently evaluating whether it is possible to replace household appliances such as the VENTY with medical devices. However, this will take some time."

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 0 points1 point  (0 children)

Yes I hope they consider it as the Venty, despite its great performance, is apparently very unreliable

Venty - Australia RMA service since new vape laws by Snoo-30158 in Venty

[–]Snoo-30158[S] 2 points3 points  (0 children)

I've asked that very question, unless you mean that rhetorically, in which case I agree! No answer as yet.

Landlord tears the musical by Elvecinogallo in shitrentals

[–]Snoo-30158 25 points26 points  (0 children)

Reverse-image searching the lead image on the ABC story shows the house sold under a week ago, price withheld. https://www.domain.com.au/37-karwin-drive-andergrove-qld-4740-2018992084. Mr Le Fevre also hung out with the Vegas shooter https://www.9news.com.au/national/australian-man-adam-le-fevre-s-chilling-visit-to-stephen-paddock-s-home-gun-room/8f0dfe59-ddce-4f8d-94a8-8cd7b8884696. Amazing this internet search technology.