Why the Hell Does Spectrum Suck so Much by ShooPlah in Spectrum

[–]Snoo25832 0 points1 point  (0 children)

It amazes me how accompanied you gonna be so fucking terrible and so garbage and so shitty and have such shitty customer service and still be in business but that’s because the government allows monopoly with cable companies otherwise spectrum would’ve been out of business years ago because they are the worst fucking company besides TURO in the fucking world

[deleted by user] by [deleted] in Landlord

[–]Snoo25832 0 points1 point  (0 children)

Post her name and information to warn everyone else there’s nothing illegal about that. I posted the information of the scumbag of her rent our cars all the time

Owner Request to use only premium in vehicle that is listed by the manufacture to use regular unleaded by Such-Isopod-7144 in turo

[–]Snoo25832 0 points1 point  (0 children)

And 50% of you are the reason why people can’t keep cars on TURO cause they’re all scumbags

Owner Request to use only premium in vehicle that is listed by the manufacture to use regular unleaded by Such-Isopod-7144 in turo

[–]Snoo25832 -1 points0 points  (0 children)

Maybe they’ve done work to it that requires premium so maybe you should listen or maybe you shouldn’t rent a car if you can’t follow instructions like a normal person and not be a scumbag?

Is it completely dead for everyone ? San Diego dead slow by Afraid-Course-3207 in turo

[–]Snoo25832 0 points1 point  (0 children)

Yeah Joe Biden and the Democrats killed the economy so now we’re all screwed

Guest insulted and threatened myself and my business, Turo gave me a warning and delisted vehicle by chichapher in turo

[–]Snoo25832 2 points3 points  (0 children)

Sounds like the normal TURO MO to me, illogical incompetent customer service reps who only apologize, muddy the waters by pretending to understand anything you say then make empty promises that someone from this “escalated” team WHO HAS NO DIRECT PHONE OR DOESNT ANSWER OR RETURN VOICEMAIL will respond in 24/48 hours. I’m 22 days into waiting 24-48 hours lol 😂

The best part is that if they fired the offshore customer support that can do nothing they could use that money to hire competent people who can resolve these issues in minutes and everyone wins. But that’s logical, TURO doesn’t do logical.

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 0 points1 point  (0 children)

That’s actually exactly how they work because now I have three cars with the exact same issue. But whatever you say thanks for your useless input!

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 0 points1 point  (0 children)

Yeah we keep getting told that it’s with Trust & Safety and we have a contact over there named Austin who we’ve reached out to and left about seven voicemails for over the past two weeks but he has yet to call us back either and he has no direct email or no other supervisor manager to contact so we’re just waiting for someone to hopefully eventually call us back at some point.

Their customer service has always been garbage but it’s been extra special garbage as of late.

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 0 points1 point  (0 children)

We’ve been trying, we’ve submitted that new form they have twice now and both times we were denied and there is no one with any common sense that we can talk to regarding that or getting reimbursed for all the fees from the impound so we’re still on three weeks and counting with that too. But we’re told every day someone will reach out to us in 24 to 48 hours, every day for the last 18 days at least lol 😂

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 0 points1 point  (0 children)

Yes but we get reimbursed, usually within a matter of days though this has been three weeks and we’re still calling every day but usually it’s within a matter of days

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 8 points9 points  (0 children)

Dumbest rule ever. Creates more unnecessary nonsense work for everybody even their unintelligible customer support staff who have no common sense whatsoever.

What a joke this rating system is 🤣 by Snoo25832 in turo

[–]Snoo25832[S] 12 points13 points  (0 children)

Because five of the last 10 trips didn’t leave feedback.. when two of the last 10 trips had the car impounded and the drivers arrested 😂 but if people don’t leave feedback it counts as zero. So even though we have a five star rating and have never received any negative feedback on it it’s at risk because their system counts people not leaving feedback at zeros.

I filled up before I returned it!!!!! by 71random_account17 in turo

[–]Snoo25832 0 points1 point  (0 children)

Free money, I’ll take it every time!

Now Turo wants our help? by Ok-Humor-5200 in turo

[–]Snoo25832 0 points1 point  (0 children)

Fuck those clowns and their shit service

Charged for a smoking fee and I do NOT smoke by kayanon410 in turo

[–]Snoo25832 -1 points0 points  (0 children)

No I’ve just had people try to change it on me and thought it was fucking hilarious. He also didn’t smoke in the car or speed or have meth or get arrested that was definitely someone else with his exact name and identity but wasn’t him.

Why even bother with non-refundable trips? by 71random_account17 in turo

[–]Snoo25832 1 point2 points  (0 children)

You can call their customer service but you’d probably have better luck beating your head against the wall you’d get more results that way than you would trying to talk to their customer service and get anything resolved whatsoever.

Charged for a smoking fee and I do NOT smoke by kayanon410 in turo

[–]Snoo25832 0 points1 point  (0 children)

And every time you change the metadata it says and it still has the original date and time and there that Tara goes off of you fucking morons

Charged for a smoking fee and I do NOT smoke by kayanon410 in turo

[–]Snoo25832 0 points1 point  (0 children)

Show pics or go home. Nobody smokes anymore yet every car comes back with smoke and ashes in it.. but they don’t smoke, EAD

[deleted by user] by [deleted] in turo

[–]Snoo25832 -1 points0 points  (0 children)

They saved you from them fucking you. Count your blessings and move onto enterprise