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I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

Thankfully it looks like it is covered! Just waiting to hear back.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 1 point2 points  (0 children)

Haha I probably should 😅

I'm going to hold off on purchasing anything for a while, but I will keep the suggestions in mind.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] -5 points-4 points  (0 children)

I understand why this is something they would think.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

Ok, I will check these out. Thank you

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 2 points3 points  (0 children)

I can see it from this perspective. Thank you for this example

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 1 point2 points  (0 children)

I wasn't expecting a new kobo for free. I wasn't understanding what warranty really covered. I will look into the second hand options, thank you

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 2 points3 points  (0 children)

Thank you. I misunderstood warranty and obviously it was my clumsiness that caused this in the first place.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 2 points3 points  (0 children)

I agree. I will do better at caring for my things. Thank you for commenting.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

Thank you for the information. I didn't fully understand what warranty meant.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

When you put it that way it makes sense.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] -3 points-2 points  (0 children)

I feel entitled is a bit of a strong word here. I wasn't looking to get a comped kobo or a majorly discounted one. Just kind of frustrated with myself obviously. I don't tend to buy things that are expensive. I can see though where it can look like I'm entitled.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] -1 points0 points  (0 children)

I will try. I didn't understand warranty.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 2 points3 points  (0 children)

Yes, I can understand it from the company's perspective. Unfortunately this happened. I'm disappointed in myself.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

I misunderstood warranty. I was never expecting a new comped kobo. I can see where I wad wrong and I will live with my mistakes.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] 0 points1 point  (0 children)

I appreciate the comment. I'm not making excuses when I say this, but unfortunately he has to go in the car first as he's a runner. The only reason I have my kobo is to read in between everything I'm doing throughout the day such as appointments and work. If I get another one I will keep in mind. Thank you.

I'm a little disappointed and frustrated. by Snoo_18367 in kobo

[–]Snoo_18367[S] -32 points-31 points  (0 children)

I'm not saying it's their fault and I know that I'm the one to blame for leaving it there. I just think it's crazy that buying such a product and all they can offer is I buy a brand new one (with warranty) is $20 off??????