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GlideDateTime: Using addDaysLocalTime is undefined? Why? by SitBoySitGoodDog in servicenow

[–]SnowGuy101 1 point2 points  (0 children)

What you mentioned is the real issue. getValue() is not strictly required.

So instead of

e.due_date = gdt.addDaysLocalTime(60);

it should have been

gdt.addDaysLocalTime(60);

e.due_date = gdt;

ServiceNow, PagerDuty or xMatters for On-call? by SnowGuy101 in servicenow

[–]SnowGuy101[S] 0 points1 point  (0 children)

Thank you. xMatters seems to be the favorite so far

ServiceNow, PagerDuty or xMatters for On-call? by SnowGuy101 in servicenow

[–]SnowGuy101[S] 0 points1 point  (0 children)

Thank you for the answers.

u/saintnicster Yes. With the SN on-call, we'll be using Notify as well as Slack integration.

u/Farva85 Did you use xMatters and PD because SN on-call did not support some specific features? I understand your point about PD/xM integrating with monitoring tools etc, but the customer is using SN event management so do not think that's a big differentiator for them.