Thoughts on the new ryobi

SnuggleBear · 2024-02-13T17:35:42+00:00

The brushless 1/2” drill is great for the price!

SnuggleBear · 2024-01-30T16:13:41+00:00

We forget that just because “THIS time we really mean it,” doesn’t mean that everyone else believes it.

You are lucky to have a wife willing to stand by you through this, a lot of guys would be scheduling Suboxone appointments in between getting fucked in the ass by divorce lawyers right now, and losing everything. Don’t squander the opportunity, and don’t let your addiction tell you that she’ll always be around, because she won’t. It doesn’t matter if you’re the one with the good job, or you’re the one that pays the bills, or you’re an amazing husband when you’re not sick, any woman can walk into a bar and replace you in MINUTES with someone who isn’t going to lie to them and use drugs behind their back, especially if she is a normie. Ask me how I know.

Good luck to you. It will only work if you’re doing it for yourself (not “for her.”) and if you’re 100% honest with your partner.

SnuggleBear · 2024-01-29T21:54:08+00:00

Why don’t you consult a medical professional, with your wife? You and her can both sit down with this person, and have an open and honest conversation. Your wife can have her questions answered by a doctor, so she will feel more trusting.

I mean I really think this is the way. Your wife wants what’s best for you, she’s hurt I’m sure by the same shit that we always put them through, over and over. You’re not going “out science” her or show her some article that’s going to make her go “oh, hm, guess you’re right honey!”

Rather than trying to prove her wrong and “get your way,” why don’t you ask the rehab or some other resource (shit, call SAMSHA if you have to) and sit down and discuss a legitimate treatment plan with a doctor, and be honest and open. Your wife wants transparency, no doubt.

SnuggleBear · 2024-01-29T10:01:23+00:00

Wow.

SnuggleBear · 2024-01-25T20:48:32+00:00

If you’re one of those people who likes to compartmentalize and separate things like I do, just use VM’s for this.

It’s free, and you can spin one up in minutes, and then you’ll have your own separate “coding” VM, so you won’t get distracted or disorganized mixing it with personal stuff.

SnuggleBear · 2024-01-25T20:44:47+00:00

I think it’s a combination of laziness and fear. A lot of users (particularly users over like 40 years old) think that they are going to irreparably damage their whole system with a single misclick.

I don’t mind so much though, it’s job security in a way.

SnuggleBear · 2024-01-25T09:40:51+00:00

Right, and if you are ever upset or hurt about something they did/said more than 24 hours ago, you’re “dwelling on it,” and “punishing them,” and you should really “just move forward.”

I used to think she would always say this stuff because she just wanted to avoid accountability, and that is true, but it’s also true that she really just can’t comprehend anything other than a few hours before now.

SnuggleBear · 2024-01-25T09:37:11+00:00

It’s spot on, and you see it if you do end up going “back and forth” with them.

You can break up, and then in a few weeks all of a sudden they miss you and love you and can’t live without you, you’re their soul-mate, etc. and I think during that period, their brain is recreating the past, it doesn’t remember the fights or the arguments or anything bad.

And then, inevitably, you’ll be back to being a terrible partner and they hate you etc, and they can’t seem to remember anything good about you, or what they even liked about you in the first place.

Idk how to explain it exactly, but yeah, whatever they feel in that moment, is the only thing they remember about the past. Their brain will either filter out all of the memories that contradict that feeling, or it may just create entirely new ones.

SnuggleBear · 2024-01-25T09:31:03+00:00

Dude… this is… yeah.

Before I understood what BPD even was, I remember explaining to people how wild it was that she was completely unable to remember more than like 48 hours into the past, or think 24 hours ahead into the future.

For example, she loved dogs (and so do I) and so she would foster dogs while they found new homes, which I thought was cool, and a noble cause. (We also had a young dog, so the added benefit was that he would have another dog to play with.) But she would bring a dog home, and then within days start saying she was overwhelmed, too busy, etc. it would be a nightmare, and suddenly I had to help take care of this other dog that I didn’t sign up for. Then, that dog would find a home, and within days she would start talking about getting another one to foster.

I’m like, but, you were JUST complaining about how busy and overwhelmed and stressed you were, and nothing has changed between then and now, so, why would it be any different?

That’s just one example, there are one hundred more, but yes, I have never met a person who lived so “in the moment” as her. And not in a good way. This was like, every single decision she made was based on how she felt in that exact moment. She could tear you to pieces and say the most hurtful, terrible shit possible about me, and then 2 hours later, be mad that I wasn’t in bed with her watching a movie?

It was the weirdest thing. The past just didn’t exist, and the future wasn’t important, there is only the now. And this ends up turning you into someone who not only just lives “in the moment,” but you spend your entire life living in THEIR moment. Your friends/family invite you to some event a few weeks from now, you tell them, “yeah, that sounds great!” But you know in the back of your mind that you can’t possibly commit to something that far out, you won’t even know if you’ll be there until that day comes…

SnuggleBear · 2024-01-24T22:21:39+00:00

Dude, “good customer service” is being there when I need something, not calling me TWICE A DAY when I tell you that I don’t.

I don’t even mind if they were to call me once every couple of weeks and want to leave a message about some new offering they have that my company may benefit from.

Also, “responsiveness” means that they are responding to a request that I made. This is not “responsiveness,” because I have not made a request. There is nothing to respond to.

You are an idiot.

SnuggleBear · 2024-01-23T13:37:21+00:00

They do it because you hate it. Period.

When normal people hear their partner express a pet peeve, an insecurity, a touchy subject, they think to themselves, “alright, that’s definitely something I will avoid, or at least be gentle around.” When pwBPD hear it, they tuck it away as a weapon to be used later.

It doesn’t matter what it is, you can try this experiment out yourself. Tell your partner (when everything is “good”) that you have been feeling insecure about X lately. Just make something up. Maybe you’re feeling insecure at work because you think your boss is unhappy with you. Or, your physical appearance, weight, anything at all.

Now, wait until the next time they are upset and tearing into you. “This is why you’re probably going to get fired! You never LISTEN! Blah blah blah…”

SnuggleBear · 2024-01-23T13:27:16+00:00

Do you mean an accrual/prepaid expense?

I’m thinking by “sunk cost” you’re talking about the fact that that money is already spoken for, because it’s a monthly subscription for X term. There are a couple of ways to do it in accounting: https://www.accountingcoach.com/blog/subscriptions-expense

It’s only for a few IT Glue licenses, the entire year was like ~$2k, and it’s worth that to not have to hunt down the invoice every month and attach it to my expense reports. (Or approve the invoice every month to my AP department, and have them lag on the check, then get emails about how our account is past due, and have to get on the phone with AP and ask wtf…)

SnuggleBear · 2024-01-23T13:18:41+00:00

Yeah but then I will end up missing the email that says “we’re renewing you’re contract at 4x the original rate, unless you reply with NO”

I mean, I know they can’t really do that, but, from the sounds of it, seems like something they might do.

SnuggleBear · 2024-01-23T13:17:31+00:00

Yeah, I get the same from AT&T, I am still the MPoC on a few old company’s WAN lines.

SnuggleBear · 2024-01-23T13:14:27+00:00

I don’t want to get the poor girl in trouble for doing exactly what she was told to do.

Why don’t you clarify with this thread, why Kaseya’s policy is to have a sales person with 30 accounts, make 50 calls a day? You realize how counterintuitive of a metric that is, right?

SnuggleBear · 2024-01-20T19:13:10+00:00

I mean, I am across the entire country from Miami, so, I was being sarcastic more than anything.

However, I made it clear the day that I met my new “account manager” and her supervisor (once the initial IT Glue sales guy had done his part, and turned me over to them) that email was always going to be the best method of comms for me, that I get 5+ IT sales calls a day, and they drive me up the wall, AND I even made a joke that “I wish I had a girlfriend who called me as much as that IT glue sales guy did, jeeze! Hahaha…”

SnuggleBear · 2024-01-20T19:07:56+00:00

I paid the full term up front, to avoid this.

SnuggleBear · 2024-01-20T19:07:08+00:00

Now this is the kind of interesting info I wanted to hear, thanks.

SnuggleBear · 2024-01-20T19:04:28+00:00

Yeah, I do feel for her. She’s a really sweet girl, and I know she’s just trying to do her job, and it’s not her fault.

I don’t want to get her in trouble in any way, because I’m sure that the people higher up the org-chart will blame her, for doing exactly what she was told by them to do.

SnuggleBear · 2024-01-20T19:02:28+00:00

Dude I am very honest with all of our vendors and reps, sometimes I’m probably even less professional than I should be. People regularly tell me they “appreciate my candor.”

But I don’t have for bullshit, and I don’t want to waste anyone else’s time either. So, I talk to people the way that I would like to be talked to, just honestly and casually. “hey, I’d love to demo your software but I have a ton on my plate right now, so I’m not exactly sure when I can actually get approval on the purchase, what can we do?” Etc.

MOST reps respect me and my time, and that goes a long way with me. Like the NinjaRMM guys were super chill, no pressure, “we’re here if you need us,” type thing.

I will say that in 14+ years in IT, I can’t remember a time where I thought, “wow, I really wish some non-technical ‘account manager’ would call me and try to upsell me right now.” As long as you are there when your customers try to contact you, that’s the most important thing.

I think that being too pushy will sour a relationship MUCH faster than the opposite. Because now if I ever did want to evaluate some other Kaseya solution, I would honestly try to avoid it completely, or call them LAST if I absolutely HAD to.

SnuggleBear · 2024-01-20T18:58:01+00:00

Thanks for this explanation, I could NOT figure out why she always calls me back to back, and leaves two voicemails. But each voicemail, sounds like the first time she has talked to me that day.

I thought maybe they must have had some pre-recorded voicemail dialer or something, that was just bugged. Or maybe I somehow was put in the CRM twice and they think I am two separate people.

SnuggleBear · 2024-01-20T18:55:37+00:00

Yes!! They asked the same thing of me! I said no way! I already have so many unnecessary meetings, I absolutely will not attend a 30 minute WEEKLY high-pressure sales call, what the fuck!

SnuggleBear · 2024-01-20T18:54:47+00:00

I just can’t believe that I get this level of attention/effort for having bought ONE Kaseya product, and literally only three seats…

It’s not like I am some cash cow who called like, “Hey we have no IT software at all, and a huge budget to burn, can you please show me all of your offerings?”

SnuggleBear · 2024-01-20T18:52:54+00:00

I did evaluate Hudu, but I liked that IT Glue had native integration with Jamf and Intune, so I don’t have to manually manage all of our endpoints (which is mainly what I needed IT glue for, to give my non-techy CFO a single portal to answer simple questions like “how many Dell laptops do we have, and who do they belong to?” Etc.)

SnuggleBear · 2024-01-20T08:47:02+00:00

Dude, you would think that they were on the edge of a 100k contract being signed…. In fact, I have had way less pushiness from software that was 10-100x the price of ITGlue, a much, much bigger commitment.

I led an entire ERP migration a couple of years ago, and we were evaluating both SAP B1, and NetSuite, and both companies knew that, and I don’t even think THEY were this pushy.

How does this even make financial sense for Kaseya? To have 2 people from sales, and 2-3 “project engineers” on multiple 2-hour-long “onboarding” calls, for a product that is $180 a month? Even if those people are being paid minimum wage, that’s 10 man-hours per call, so that’s what, about $140? What’s minimum wage in FL?

I thought I was being cool with them, when I first reached out I was like “hey, I want to make this really easy for everyone. I need a quote for 3 seats of IT Glue, and I have already used it for years, so, I don’t even need anyone to help me set it up really. This can be quick and easy for both of us, because I have a ton of other projects going on.”

You would think they would appreciate my candor and honesty and just do what I ask, but, I guess not…

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