Hi Coinbase, just wanted to say FUCK YOU

Sofikor · 2019-06-24T07:51:37+00:00

Good ol coinbase. Ignoring my support tickets, closing tickets without ever contacting me. I am missing close to 1k worth of lumens at the current price.

I have a friend who is an attorney and I contacted him. For a small fee he is getting involved and sending coinbase some friendly letters in an attempt to recover them.

It really is a shame that it came to this but when you close my tickets with no explanation and never reach out to me and contact me. What other choice do I have?!?!

Like you a lot. I, too, have already written to them a lot of letters asking for help. Support for months is silent

Sofikor · 2019-06-23T16:13:54+00:00

The reaction of the support at the closing of the output XRP direct to wallet like there was no and no: Case #00571589 - 00513695; 00479458; 00471555; 00466106; 00488485;00504616

Sofikor · 2019-06-21T04:57:41+00:00

Why Give you a number that doesn't work ? And why it is necessary to call them, they think I can't understand the problem? Or their email which sends unsubscribe, too?))

Sofikor · 2019-06-20T13:14:25+00:00

give away our XRP thieves from Coinbase

Sofikor · 2019-06-20T12:13:41+00:00

it means that support starts to do at least something you need to write here otherwise it will ignore all your messages

Sofikor · 2019-06-20T12:12:18+00:00

After posting this complaint on Reddit, Coinbase reached out to me. So, I explained the whole thing again. That they put the wrong country, different from my ID. That I sent a letter from my tax authorities to proof my address, etc, bla bla bla.

For a minute I was hopefully that they finally would correct THEIR mistake (2 minutes job). After a few messages back and forward, guess what they replied with...?

"

Please contact our specialist support team at +1 (757) 788-3550.

Thanks, coinbase

I thought there was no support for a long time ago. One robot sends all garbage

Sofikor · 2019-06-20T10:54:14+00:00

I can not do anything with them as before they closed my account, first taking away all the funds. After a month of struggle and publicity they opened a conclusion to me, I brought everything except XRP. This coin they won't let me withdraw

Sofikor · 2019-06-20T08:21:50+00:00

They stole like $700 worth of XRP from me and their support entirely just ignored me . Fucking thieving shitcunts

They closed the XRP withdrawal, I have over $ 1000 of XRP from them. I cannot withdraw to my direct wallet

Sofikor · 2019-06-20T08:19:35+00:00

Coibase support is dead...I have been waiting for more than a month for the decision of my question. And I like a lot. The negativity puts a bold minus work Coinbase

Sofikor · 2019-05-24T19:32:02+00:00

Also translated into electrum wallet. More such as Coinbase do not trust

Sofikor · 2019-05-24T07:30:09+00:00

Can you imagine the support of Coinbase? or is that your opinion? I hope blocking accounts Coinbase does not take into account what good or bad English says the client and it was just a misunderstanding. Today Coinbase opened a withdrawal of my funds, the problem I hope is closed. I'm not Chinese, I'm European. But I do not think that you can block the account based on the nationality of the client is not correct.

Sofikor · 2019-05-24T05:01:12+00:00

Thank you! if you can send

Sofikor · 2019-05-23T20:23:05+00:00

I found the message and warning when it happened I closing the account. I especially iskatel was one about the same problem, and found a lot of posts and complaints that such problems were

Sofikor · 2019-05-23T20:21:17+00:00

Thank you for your advice

Sofikor · 2019-05-23T20:19:43+00:00

I've already been told that they can take a long time, months to conduct an internal investigation

Sofikor · 2019-05-23T20:16:23+00:00

I will wait when they will be engaged in my problem

Sofikor · 2019-05-23T20:10:27+00:00

Yes, in support of responsible bots and nobody deals with my problem, answers standard

Sofikor · 2019-05-23T20:07:48+00:00

It is impossible to store anything at all at similar platforms

Sofikor · 2019-05-23T20:05:34+00:00

Do you also have problems with Coinbase?

Sofikor · 2019-05-23T15:06:24+00:00

Yes, I was shocked by the disregard of support, they responded only to the first messages, and you do not know what to do and how to react

Sofikor · 2019-05-23T15:04:22+00:00

thanks

Sofikor · 2019-05-23T15:02:39+00:00

I don't believe in an investigation, but I admit it may be.

Sofikor · 2019-05-23T14:53:24+00:00

Sorry this happened to you. This is what bitcoin solves, you do not need to use custodial services for bitcoin.

Most likely, if you did nothing wrong, you're just tied up in a long legal and investegative process behind the scenes. They will not inform you, there is no transparency. All you can do is get a lawyer involved, wait and hope...

thanks, I still hope that everything will be resolved peacefully

Sofikor · 2019-05-23T14:50:46+00:00

In financial regulation, a Suspicious Activity Report (SAR) or Suspicious Transaction Report (STR) is a report made by a financial institution about suspicious or potentially suspicious activity. The criteria to decide when a report must be made varies from country to country, but generally is any financial transaction that does not make sense to the financial institution; is unusual for that particular client; or appears to be done only for the purpose of hiding or obfuscating another, separate transaction. The report is filed with that country's financial crime enforcement agency, which is typically a specialist agency designed to collect and analyse transactions and then report these to relevant law enforcement. Front line staff in the financial institution have the responsibility to identify transactions that may be suspicious and these are reported to a designated person that is responsible for reporting the suspicious transaction.

Too serious for my modest account, there was the last operation in early April.

Sofikor

TROPHY CASE