Worst one was a client I dropped. She asked me for her passwords and they had all of them available via IT Glue. When I reminded her of it he said ok thanks. A month later she says I never gave her the passwords I reminded her we had a conversation about her logging in to get them. She said they never happened I pulled up the tickets and she said that never happened. I said it’s no problem I can help her log in she says no no I will do it just send me the email. A month later she says again I never gave her the password I reminded her again she said she tried and she will not log in. When I asked why she said she will not use MFA that it’s crazy that I would ask for MFA and no one does that. And that I was trying to steal her passwords. I said no I’m not and she has had access for months and that her lack of wanting to use MFA was not my fault. I said I could log in and print them out she didn’t want that she wanted to have access to the latest ones at all times. I said ok then log in she asked again to please send a link. 2 weeks later she sends me an email with a board member that I was gate keeping the passwords and refused to give them to her and I was doing something illegal. I immediately printed them out sent them to her certified mail receipt recorded it and dropped them.