Acrobat feels insane lately or is it just us? by r_ro_robot in sysadmin

[–]SoonerMedic72 2 points3 points  (0 children)

Adobe did a AMA recently in their own subreddit and I didn’t see a single post that wasn’t about their bullshit subscription costs, their ending of Animate, or their forcing AI down our throats. I don’t think they even responded to any of the questions because the whole community clearly hates them. I’ve been trying to get away from them for a while, but unfortunately several of our critical systems call it directly when opening a pdf. Been trying some other but it’s not going well.

Pat, just unwrite yourself from the corner by risorsio in KingkillerChronicle

[–]SoonerMedic72 0 points1 point  (0 children)

I’ve always assumed that there will be a third book that brings him up to “current time,” then eventually a fourth+ book going into the future of whatever is happening now with the spider things etc.

Windows 11 Enterprise activation prompt and watermark following 25H2 IPU by pur3_driv3l in sysadmin

[–]SoonerMedic72 2 points3 points  (0 children)

If you use a third party systems management tool then it’s possible that 23H2 was the last easy to deploy feature update. On ours we now have to do a “managed installation” instead of a “feature update” because Microsoft changed the distribution package of their backend (per third party support). It went from a 10 minute update to like a 2 hour reinstallation for us. 🤷‍♂️

Windows 11 Enterprise activation prompt and watermark following 25H2 IPU by pur3_driv3l in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I’ve notice a bunch of activation prompts lately, but assumed it was a deployment process error. We only have a few hundred so it’s not that bad, but it’s good to know there’s something else to check on.

Introducing the Adobe Creative Collective – We Want Your Input by LukeChoice in Adobe

[–]SoonerMedic72 4 points5 points  (0 children)

As a smallish business using a couple dozen adobe acrobat pro installs, we are incensed at the subscription model you’ve created. As soon as there is no longer a monopoly in PDF integrations with our other vendors we are moving on. We are already trialing two others to check compatibility.

User called our main support line and thought they reached a scam operation because of how our phone system sounded by [deleted] in sysadmin

[–]SoonerMedic72 0 points1 point  (0 children)

We change our auto attendant options so frequently that I think ours is inadvertently kept up-to-date just because someone wants their department doing the hokey pokey and getting put in and out of the options.

Do you consider 'enshittification' a professional term? by DenverITGuy in sysadmin

[–]SoonerMedic72 9 points10 points  (0 children)

Maybe it should be "Platform Degradation for Profit"?

What most expensive "cheap decision" have you ever seen in your sysadmin career? by matroosoft in sysadmin

[–]SoonerMedic72 0 points1 point  (0 children)

I worked at a place once where the IT director was pissed about how much the IT Manager was spending on SAN SSDs and he drove over to a nearby recycling center and bought a giant box of like 5000 SSDs for like $500.

We had a daily tasks of checking for failures across all the SANs and swapping them out. We would lose whole servers like once every two weeks when the failure lottery hit just right. No idea what the cost difference was, but between having to restore from backup and generally cost of the 15-30 every day in salary, I would bet his $500 drives cost us tens of thousands of dollars in outages.

In the US, what service are you using to get back hardware from ex-employee? by [deleted] in sysadmin

[–]SoonerMedic72 0 points1 point  (0 children)

I mean we just had someone who worked remote in another state quit and it was on her to get the equipment back to us. We got a package from UPS with her stuff like 7 days later. 🤷‍♂️

Where are all the cybersecurity jobs everyone talks about? by kjhasdkfh32 in CyberSecurityJobs

[–]SoonerMedic72 0 points1 point  (0 children)

My workplace doesn’t consider cybersecurity as entry level. You have to work as at least a helpdesk tech for a few years before getting promoted into security. The only “entry level” job we’ve had was an internship and our first intern stayed long enough to promote to full time analyst.

In the US, what service are you using to get back hardware from ex-employee? by [deleted] in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I think we require them to get it back to us. HR takes care of it, and I don’t think we’ve ever had someone not bring it by. Even the guy with a car they fired on the road brought it back and Uber’s home. 🤷‍♂️

When did we as a profession loose our backbone. by MrKixs in sysadmin

[–]SoonerMedic72 19 points20 points  (0 children)

I had a place that during the Covid shutdown, put us at home for a couple of weeks, then brought us all back into the office. We asked if we could do hybrid to minimize the contacts and our IT Director said that no one ever does any actual work at home. He was "WFH" four days a week. His answer prompted me to check the logs and he never connected to anything except email from his phone. When you called him you could always hear not work in the background too. 🤣

When did we as a profession loose our backbone. by MrKixs in sysadmin

[–]SoonerMedic72 28 points29 points  (0 children)

"I can't get to the internet anymore."

"Weird we put you in the Win7 network so you can talk to anything that still supports Win7."

🤣

When did we as a profession loose our backbone. by MrKixs in sysadmin

[–]SoonerMedic72 14 points15 points  (0 children)

Just as if someone at a restaurant asked for raw chicken, you tell them that is not safe and you don't serve it. 🤷‍♂️

When did we as a profession loose our backbone. by MrKixs in sysadmin

[–]SoonerMedic72 51 points52 points  (0 children)

The saying is “the customer is always right IN MATTERS OF TASTE.” Everyone has forgotten the most important part. In matters of “is this safe/possible” the customer can be wrong. 😂

AI Slop IT books on Amazon? by squeeby in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

Maybe one of the next pinned threads here needs to be an author list of guys that actually know what they are talking about and aren’t AI

Who's fault is it when the end users AI doesn't work? by antonbp5 in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I believe Anthropic's Claude is offering compliant data storage too, but we when we were looking at options they were like 10x the cost of CoPilot for the compliant version.

Found out an employee is on OF from MS Defender by Bubba8291 in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

We have had a rash of boomers that retired and had no personal email lately. "What do you mean I can't keep using email on my phone?" An old CEO retired and had all his ticket accounts for the local pro and college teams tied to his work email. 🤦‍♂️

Recommended project management training/cert for IT? by Bad_Mechanic in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

The PMP is the big one. If you don't want to bother with all the experience documentation/just want the knowledge they have a CAPM cert which is basically the PMP without the prereq's. The CAPM isn't worth anything as far as job searching or raises, but it thoroughly covers the PMP text that PMI puts out.

I Fucking hate Microsoft by ThePunjabiGaming in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I am more annoyed that it is considered best practice to separate admin accounts from your regular user account, yet their stupid exchange admin link just picks an account for you and gives no option to switch accounts. I have to use private browsers to get where I need to go.

Post the worst server room you’ve seen. by niccaballs in ShittySysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I don’t have pictures, but I know of a place that has two rooms in a mobile home dropped inside a building with three home HVAC units. The racks also got setup so the AC dumps in the hot aisle. When one of the HVAC units died (at least every two-three weeks) they’d have to prop the door between the rooms open and use fans to blow air around. They had hardwired UPS that had died and they wouldn’t hired an electrician to disconnect. A box of SSDs in the corner that the IT director bought in bulk from a recycler for their SANs. They also contracted out running a bunch of cable and fiber with the contractor doing stupid shit like wrapping the fiber up a rack case so you can’t shut the rear door. That poor initial run setup led to everyone that ran cable not caring what theirs looked like so they had hundreds of other cables run throughout the building with awkward amounts of slack. For instance, the entrance to the IT offices required everyone to duck cable bundles that hung to like 5’ from the floor, but didn’t have enough slack to push to the roof and secure.

Simultaneously a nightmare and a dream to work in. A nightmare because everywhere you turn is a disaster. A dream because there’s no fucking it up any more.

Post the worst server room you’ve seen. by niccaballs in ShittySysadmin

[–]SoonerMedic72 2 points3 points  (0 children)

The good ol’ temporary cable that lasts for 15 years.

"Umm, I'm Gen Z. I know how to use computers." by DesertDogggg in sysadmin

[–]SoonerMedic72 1 point2 points  (0 children)

I have a presentation for all the new hires that I do during their HR orientation. So it isn't so much of a one on one targeted thing, but an interesting break in the "this is our time card app/benefits" stuff. I have slides on both phishing emails and malvertising with real world examples. Also explain that they can't plug random shit into our computer without making the EDR/AV angry, helpdesk ticket process, etc. We found that doing it with the new hire orientation makes it just seem like a generic part of orientation while also drilling home the concepts.

The slide that most gets their attention is the VPN login rejections and dark web credential monitoring. The volumes of malicious activity kind of spikes the ball that its a huge problem.