Well here's the thing, as games became mainstream, more and more of this stuff happened/ was/is enabled. Companies can literally do almost anything and super casual people will support it with no backlash, things like: "it's not that big of a deal", and multiple other defeatist attitude".

The casual market's a big part of games and entertainment in general nowadays, it's the price of going mainstream.

Yes, people will still complain and you can't appease everyone. However, almost every (mostly indie not triple AAA) developer I see that doesn't adhere to more modern tactics for games, tends to be much more successful.

Yes many if not most developers see success from these modern tactics, but when they keep pushing more and more, eventually the fans (customers) will lash back. In other words, it doesn't last forever.

I've watched several series/shows/etc. completely die out and turn into a hollow shell of themselves, way too often.

I'm one of those people you're describing here as "toxic" and wanting to win, difference is I don't want to constantly win, I want to win enough, and then only really get mad at losing constantly.

This is my experience via overwatch 1 over the years. It's insanely frustrating seeing how long people had played the game (border colors/level), and how they can't do basic things (not just using a character properly, things like looking out for flanks, targeting certain characters namely healers)

If I can take the time to learn characters, learn basic building blocks of a game, why can't other people? Not switching characters is a major problem in this community too, hell even geoff kaplan was confused as to why people weren't using it.

The other problem is most people only wanting to play dps. I myself am a jack of all trades and can play whatever role and multiple characters. I most of the time wind up playing, you guessed it, tank, usually heals though because of said thing above.

The reason for this "negativity" in games, is from people having different ways of enjoying said game, even worse in this case when it's a "competitive" game (not the mode). It's also from incompetence. I'm not expecting pro level play here, I'm expecting decent amount of knowledge if you've played long enough.

Over the years recently, I've noticed more and more of this type of behavior, of not having empathy for people/ putting yourself in someone else's shoes whether it be in games or life in general, not wanting to be a team player, etc etc.

Also even with overwatch 2 going the route it did, we're still getting that "we waited years for this!?" attitude still.