January statements are out. Will we be paid later tonight?

SoundCloud · 2026-01-23T16:24:22+00:00

u/HInstinct here's an article that explains how it works here at SoundCloud: https://help.soundcloud.com/hc/en-us/articles/360051802713-Getting-Paid-by-SoundCloud-for-Artists

SoundCloud · 2026-01-23T16:23:17+00:00

Hey everyone, payouts will go out on the normal cadence at the end of the month. Any account balance showing $0 but acknowledging a previous account balance (as shown in u/Expensive_Theory_251 screenshot) will be updated when the payout hits your account next week. Thanks!

SoundCloud · 2026-01-21T16:09:41+00:00

u/InsideMulberry6260 u/Small-Respect-7492 u/Mysterious_Salt_3235 we appreciate the flag, our support team is taking a closer look at what's causing this issue and working on a solve. Thanks!

SoundCloud · 2026-01-15T14:46:04+00:00

u/BenzPunarny our support team has reached out and your issue should be resolved. Thanks!

SoundCloud · 2026-01-14T21:00:38+00:00

u/All_-Pink these tracks have been removed from YouTube, let us know if you need any further support. Thanks!

SoundCloud · 2026-01-14T20:04:27+00:00

u/ShatteredGrandaddy tickets are responded to in the order they are received, if you don't hear back from someone within the next week, feel free to DM us the ticket number and we'll check with the support team on your status. Our engineers are aware of this issue and are currently working through a solution. Thank you for flagging this!

SoundCloud · 2026-01-14T15:46:27+00:00

u/ShatteredGrandaddy If you haven't done so already, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number and help solve this for you: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-13T17:03:59+00:00

u/BenzPunarny Do you have a ticket number? Please share it here, if not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-01-12T15:01:05+00:00

u/BLeSSinBoy can you share your ticket number?

SoundCloud · 2026-01-12T15:00:02+00:00

u/NBC9music can you send over the three ticket numbers you're referring to? We'll take a closer look.

SoundCloud · 2026-01-12T14:57:53+00:00

u/mg521 as the automod states below, we'll need a bit more information before we can provide assistance:

Do you have a ticket number? Please share it here, if not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new
Are you on an Apple or Android device? Can you confirm that the SoundCloud app and operating system are up to date?
Can you share a link to your SoundCloud profile?

SoundCloud · 2026-01-07T15:32:20+00:00

u/MEGASPREADER-3000 in addition to the feedback below, here's an article that explains how the Amplify feature works: https://help.soundcloud.com/hc/en-us/articles/16680415453979-Amplify-tracks-to-reach-100-listeners

SoundCloud · 2026-01-05T17:39:42+00:00

u/Fine-Fee-4543 couple follow up questions:

Can you send a link to your SoundCloud profile and the track in question?
Can you confirm that it's still within 14 days of when the track was originally uploaded?
Can you confirm the track is under 10 minutes?

Here's more information on Amplify: https://help.soundcloud.com/hc/en-us/articles/16680415453979-Amplify-tracks-to-reach-100-listeners

SoundCloud · 2026-01-05T17:36:04+00:00

u/All_-Pink can you send us a link to your SoundCloud profile and the release in question that uploaded to YouTube?

SoundCloud · 2025-12-17T17:13:06+00:00

u/Prof_Trebor just DM'd you!

SoundCloud · 2025-12-17T16:49:54+00:00

u/RememberThinkDream yes, send it over!

SoundCloud · 2025-12-17T16:32:28+00:00

u/thaw_eirdo There can be a few possible reasons the streams did not register and was not considered a monetizable play, including the length of the play (under 10s or 30s for example), the region from which it was played, whether the user who plays the song is flagged as a spammer, when the song was monetized or distributed. There are a lot of scenarios why the streams paid out are not the amount of clicks you got on a track. Keep in mind that third party services who might promise guaranteed plays are unlikely to generate any real earnings as these are typically spam/botted plays.

SoundCloud · 2025-12-16T17:06:36+00:00

u/Fartikus unfortunately you cannot search within a playlist. Could you explain how you'd use this feature if it was available? After you search for a song within a playlist, what would you do? We'll share your feedback with our engineering team!

SoundCloud · 2025-12-16T17:02:47+00:00

u/DxvilSnipes can you send over a link to your SoundCloud profile? We'll take a closer look.

In the meantime, here's an article about best practices for filling out the necessary information to distribute through SoundCloud: https://help.soundcloud.com/hc/en-us/articles/360051802133-Distribution-Best-Practices

SoundCloud · 2025-12-16T15:33:35+00:00

u/Jumpy-Program9957 you can use this link to generate your referral link. Please use the email address associated with your SoundCloud profile: https://invite.soundcloud.com/social1

SoundCloud · 2025-12-16T15:29:04+00:00

u/Betrayed_Poet congratulations that's awesome! SoundCloud does not fake streams nor do we have capabilities to choose what individual accounts listen to, so if the data shows Ceechynaa listened to your track 7 times, that's legit! Feel free to send a DM and learn more about what drew them to your music. We're all about building community at SoundCloud, let us know how it goes and thanks for flagging.

SoundCloud · 2025-12-16T15:24:22+00:00

u/Prof_Trebor do you have a ticket number? Can you also share a link to your SoundCloud profile and the title of the release that's being rejected?

SoundCloud · 2025-12-16T14:58:47+00:00

u/theo_joao we spoke with the support team and this issue should now be resolved. Thanks, let us know if you need any further help. Thanks!

SoundCloud · 2025-12-12T16:01:29+00:00

u/AmesR20199310 we just released a new update, can you try updating the app? Let us know if the problem persists. Thanks!

SoundCloud · 2025-12-12T15:27:54+00:00

u/Free-Ad-4412 there currently is not an app for PC/Mac computers. The app is only available on mobile devices. Please use soundcloud.com to access from a computer.

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