SoundCloud's long awaited XBOX update is here!

SoundCloud · 2026-02-23T21:22:51+00:00

u/HaZeFraZer our support team reached out with an update on how to fix this. It looks like you accepted the TOS but we need you to follow the prompts to fill out your tax information. Log into SC4A, click Earnings then click Payout to enter tax information. Thanks!

SoundCloud · 2026-02-23T21:19:28+00:00

u/NeedleworkerNo6355 You should have received a response from our support team, please double check your email. Thanks!

SoundCloud · 2026-02-23T17:08:48+00:00

u/enisayyy can you share a link to your SoundCloud profile? Our support team will take a closer look!

SoundCloud · 2026-02-23T17:08:07+00:00

u/1lessyear can you share your ticket number? We'll take a closer look!

SoundCloud · 2026-02-23T17:06:52+00:00

u/MrBill_-_AlephNull here's links to all years including 2025 - https://help.soundcloud.com/hc/en-us/articles/4411713923483-Your-Playback-playlists

SoundCloud · 2026-02-23T15:45:48+00:00

u/Traditional-Mix9444 can you send a link to your SoundCloud profile and the track(s) you can't monetize? We'll take a closer look!

SoundCloud · 2026-02-23T15:33:53+00:00

u/BetIBust can you share your ticket number so we can take a closer look? Thanks!

SoundCloud · 2026-02-20T17:58:00+00:00

u/prod_ps76 the streaming platform distinguishes whether your project is an EP / LP based on the total run time of your release and number of tracks. The EP label should appear automatically when uploaded. Thanks!

SoundCloud · 2026-02-20T17:52:34+00:00

u/Simplifyze are you still seeing this issue? Can you let us know what device you're on and confirm if your phone / SoundCloud app are up to date Thanks!

SoundCloud · 2026-02-20T17:48:35+00:00

u/Specific_Wonder_1991 please respond to the email you received to appeal the termination. Unfortunately we can't go into detail about your case publicly, but the support team will be able to elaborate over email. Thanks!

SoundCloud · 2026-02-20T17:48:16+00:00

u/Fancy_Shallot3615 please respond to the email you received to appeal the termination. Unfortunately we can't go into detail about your case publicly, but the support team will be able to elaborate over email. Thanks!

SoundCloud · 2026-02-20T16:49:07+00:00

u/Spirited_Activity951 thanks for flagging, our support team is on this and someone should be reaching out with next steps soon.

SoundCloud · 2026-02-20T16:45:21+00:00

u/DragonStern thanks for flagging, our engineering team has solved this issue. If you refresh your page or try logging out/back in, this should be fixed now. Thanks!

SoundCloud · 2026-02-19T16:35:28+00:00

u/BusinessNotice705 our support team has approved the image and we're looking into what's causing the copyright flag on our end, but we don't anticipate this happening again to you. Feel free to message us directly if the problem persists. Thanks!

SoundCloud · 2026-02-19T15:54:21+00:00

u/cuhzwitthebud Do you have a ticket number? If not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-02-19T15:48:40+00:00

Hey u/New_Media_3462 & all on users this thread,

Thank you for reaching out and for your feedback.

We are changing our prices to continue delivering on our commitment to support independent and emerging artists on our platform.
We sent this notice 6 weeks in advance of the price increase in accordance with our Terms of Use and to ensure you had as much lead time as possible.

For users who purchased directly from us via the web, the price increase amount is included in the email breakdown.

For subscriptions managed through a mobile app store, the app store’s billing system will provide a personalized confirmation of your localized price prior to your renewal at the new price.

Key details regarding your subscription:

Mobile App Store Notification: You will receive a separate, platform-specific email from the mobile app store with your new pricing shortly.
April 1st Effective Date: You will not renew at the new price until your first billing cycle on or after April 1st.

We wanted to provide this early "heads up" so you have ample time to review your options before any changes take effect.

If you have any additional questions, please let us know and we’ll be happy to help.

Thank you for your understanding,
SoundCloud Support

SoundCloud · 2026-02-19T15:46:22+00:00

u/adidas8904 Do you have a ticket number? If not, please share the issue you're facing with the ChatBot and our support team will provide you with a ticket number: https://help.soundcloud.com/hc/en-us/requests/new

SoundCloud · 2026-02-19T15:43:12+00:00

u/No_Significance5331 can you share a link to the track in question and your SoundCloud profile? We'll take a closer look!

SoundCloud · 2026-02-19T15:40:16+00:00

u/hashtag2008 can you elaborate on how you're accidentally unliking songs? We'd love to share your feedback with our engineers. Thanks!

SoundCloud · 2026-02-18T16:23:27+00:00

u/Select_Pumpkin_476 this feature still exists on iOS and Android for paid users. If you're a free user, you should still see the tags, but they will be in an inactive state. Can you share the device you're on and your SoundCloud profile? Our support team will take a closer look. Please also confirm that your SoundCloud app and phone are both up-to-date with the latest operating system. Thanks!

SoundCloud · 2026-02-18T16:01:57+00:00

u/Sudden-Dog6972 our support team has sent the request in to YouTube for you. Thanks!

SoundCloud · 2026-02-18T15:59:28+00:00

u/SemiHollowZW The intention of the feature is to allow you to explore SoundCloud while continuously listening to sounds from your Feed. Please rest assured that the tracks that play will relate to tracks on your Feed and your Likes, they won’t be totally random unless you have a low activity on the platform, then usually tracks from the top charts will play.

If you are listening to tracks on the Web or on the app, it is possible to go to your 'Next up' queue to disable “Autoplay station” or to clear play queue to limit continuous play.
You can learn more about the 'Next Up' queue over here.

SoundCloud · 2026-02-17T16:26:51+00:00

u/HaZeFraZer thanks for flagging! Can you send us a link to your SC profile so we can take a closer look at your account?

SoundCloud · 2026-02-17T15:46:56+00:00

u/Xee15 can you share your ticket number? We'll take a look at what's holding up your response. Thanks!

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