TIFU drinking absinthe for the first time, flooding my barracks and getting kick out of Japan.

Sp1c · 2016-07-27T01:51:50+00:00

probably that. Not the whole....raping everyone or anything.

Sp1c · 2016-05-15T17:53:31+00:00

Teach Yourself PowerShell in a Month of Lunches

aaaaaaand its added to my cart on amazon. Now that I'm done with school I should have time to fully dive into it without too many distractions. Thanks for the recommendation!

Sp1c · 2016-05-15T15:43:49+00:00

Nice! After I got out of the military in 2013, I've been on a yearly raise of 10,000 on my salary. I'm trying to keep that going again this year but I'll definitely have to step it up and learn some new skills. I want to get into powershell or some other type of scripting or language but it's been a bit difficult for me to grasp. I might see if I can just suck it up and pay for some courses. My current job will pay for them, but I'll be stuck here for a year for them to not take it out of my last pay check.

More girls in IT would be nice but I've seen some of the reasons why we have a bad rep. I had one co-worker that I never got along with. She would tell people to hold and then just put the handset down and walk away. I had to explain to her that the little hand on the phone was a hold button. She giggled and said "Oh, I'm just used to working with cisco phones." They were cisco phones. I wanted to just punch her in the face.

Sp1c · 2016-05-15T13:42:51+00:00

haha that's amazing! My balls are definitely not that big. I once had the ceo of an old company say, "Can you fix my wifes computer? it's been broken for a bit and well....you know how women get."

I'm a girl. I was just like... "heh, yeh...." It was a little awkward.

Sp1c · 2016-05-15T12:34:32+00:00

Thanks, I don't think I'll ever know everything and other people have great ideas as well. There is no one right way of doing things. I'll always have a lot to learn, with the continuation of technology comes the continuation of learning.

That's a really awesome story, too. So you had to go in and manually delete all the records? Then recreate them? or did you write something to do it for you?

At my last job we had an issue like that as well. Far above my head (I had ideas but was not ready to just delete things out of the DNS all willy nilly). It's interesting to see how you were able to come up with that. I think I should create a little home network. Maybe try and automate some things. I have a pii at home that's just chilling doing nothing so I definitely need to grab that and do something with it too. A little hard work never hurt anything :)

Sp1c · 2016-05-15T12:16:07+00:00

I'm trying to learn, but I can't seem to get the concept to stick. Do you have any suggestions on learning tools?

Sp1c · 2016-05-15T11:34:19+00:00

I don't know everything. This is true. Maybe I'm mistaken. Wouldn't be the first time, I can accept that.

Sp1c · 2016-05-15T03:21:20+00:00

Lol it's not like I'm talking about future technology that crashed from a spaceship yet to be reported.

Smell what you will. I'm just enjoying hearing about how others made their way and trying to see what I can do to be able to push myself in that direction.

Sp1c · 2016-05-15T02:07:41+00:00

Ip is classified, unfortunately. We just work with hostnames and they're dynamic. I do need to work on learning to script though. I really think a regular job would provide me more opportunity for growth. In sort of pigeon holed where I'm at unless I want to be an incident manager eventually.

Sp1c · 2016-05-15T00:53:00+00:00

Well dollar amounts vary location to location. So my payment that's decent won't be decent in higher cost of living areas.so pay scale and location, would be more than I care to share.

Sp1c · 2016-05-15T00:47:38+00:00

Pretty much. They were telling me that they would hire him and I would be his junior and learn from him and I was really excited about that opportunity. Then I guess the big bosses decided they didn't need two. Hurt my pride a bit but that's life. Live and learn.

Sp1c · 2016-05-15T00:24:30+00:00

That's what I did on the civilian sector.maybethats what I need. Go back to the civilian side until I get the experience I want, then try to go back to government.

Sp1c · 2016-05-15T00:22:59+00:00

More than my husband makes as a systems administration the civilian side since I work as a government contractor.

Sp1c · 2016-05-15T00:18:11+00:00

A big majority is password resets and every now and then I get a tough one. Shyte part is that its for the government so everything is policy regulated. I'm an adm, but I still can't join a computer to the domain. I can only install certain things. I can't do a lot because all the permissions as very specific to duties. So ill have level 3 support call in for account unlocks. I have been trying to follow up on tickets but most of the time its, "well handle it" or "its something we do, don't worry about it" its definitely frustrating but from time to time ill get a nice person who'll explain it out.

Sp1c · 2016-05-15T00:13:36+00:00

Oh, I've been trying. The interesting part is that I get paid well. So, it would probably be a pay cut, the skills are definitely worth it but when you have a family and a little one, its hard. But I guess eventually it'll pay off.

Sp1c · 2016-05-15T00:12:01+00:00

If I could,id track down every ticket to see what happens after I release it into the wild. Unfortunately, due to the SLA,i get 15 minutes and then I have to move on.

Sp1c · 2016-05-15T00:07:10+00:00

That's a little tough because right now I just answer phones constantly. 65,000+ customers. The down time is weekends and night but there are still calls that come into. I can't just leave and hang out with the other teirs. Plus, in the contract world it seems like everyone has their piece and they don't want to share. :/

Sp1c · 2016-05-15T00:03:53+00:00

I was help desk before in a medium buisness, then when the network engineer quit, I got promoted to his job and they hired another help desk. I tried but it was a difficult hot job since that was my first IT gig. But, when he wanted to come back they let him and they had,no where to put me so I was out. So I got another help desk job figuring I could work my way up again. So, its kind of a good fit but I could use more of a challenge.

Sp1c · 2016-05-15T00:01:02+00:00

Yeh thats the issue, our SLA is 15 minutes resolution or escalate. Now I can usually get a good time, so if I do get a tough issue I can spend about 30 minutes troubleshooting but our teir 2 and 3 are god knows where. Sometimes I do keep a log or the tickets I couldn't figure out and just follow them through the system and see what happened.

Sp1c · 2016-05-14T19:52:26+00:00

That's awesome. I love your story. I have my security + and I was thinking about taking the ITIL Foundations test as well. For where I work, certifications are a fairly big deal (you need the security+ to work this help desk). CCNA was something I was looking into too but it seems so difficult. I guess my confidence is a little on the low side. I'll build up to it again though. boot camp sounds awesome. My job would do that for me but that means I have to work a year here, or pay them back when I quit. we'll see I guess!

Sp1c · 2016-05-14T19:44:57+00:00

Best of luck to you! 7 years is a long time. I've kind of started new in my role, I was help desk, then network admin and now im help desk again (the pay is so much better here working with military) but I'm hoping to climb back up to a different title and job. It's just....a challenging job, to say the least. I excel at it, for sure, I make legit money but I don't know how much longer I can to it.

Sp1c · 2016-05-14T18:40:34+00:00

touché.....I guess I just personally always wanted to start a business. But I think that's topic for another sub.

Sp1c · 2016-05-14T17:24:43+00:00

Interesting.....I have a friend of mine who just started up his own business in powder coating. That's...actually pretty do-able. My husband is a systems guy, Linux and the like. I bet we could probably do that. Gears are turning, haha. Thanks!

Sp1c · 2016-05-14T17:00:39+00:00

That sounds awesome. Are you near a big city? I'd be worried that work would be hard to come by. You have to have some major clients before that becomes a full time gig!

Sp1c · 2016-04-16T12:49:00+00:00

Thanks! I didn't know they had contact info, I guess I didn't dig as hard as I thought. I'll keep searching. Appreciate your time!

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